Technical Product Manager - Financial Platform (Ledger)

Cash App

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

About the Team

The Financial Platform team supporting Cash App is dedicated to building and maintaining the core financial platform that powers the company's products. This team is responsible for ensuring the reliability, scalability, and security of the financial infrastructure.Team members work on a variety of projects, including payment credential issuance, payment processing systems, financial reporting tools, money movement, and compliance frameworks. They collaborate closely with other engineering teams, product managers, legal partners, business partners, and other stakeholders to deliver high-quality financial services.

Job Description 

We are seeking a deeply technical and highly-skilled Product Manager to join our team and drive the Financial Platform’s (FinPlat) Technical Product Management Strategy within our ledgering domain, bringing to the role a robust understanding of the intersection between platform and transaction ledgering. 

Within the FinPlat Ledgering domain, the team ensures the financial infrastructure that supports the Cash App Card products and money infrastructure products run reliably, flexibly, while scaling quickly. As a Product Manager for Cash App’s Financial Platform, you will report to the FinPlat Issuing Technical Product Lead, and will be responsible for developing the core capabilities within Ledger that help FinPlat customers ship remarkable products across the business. The team responsible for Cash App’s Ledger, supports numerous product use cases outside of the Cash App Card, providing a vast opportunity for you to become an expert on all sides of Cash App’s business, looking after the billions of transaction events that are ledgered monthly!  Additionally, millions of card transactions touch our ledger product, your ability to understand the complexities of platform card issuing, money infrastructure capabilities, and the associated use cases of how these transactions are ledgered will be crucial to this role.

You will drive platform initiatives from inception through execution. You’ll identify opportunities to consolidate and improve capabilities and drive adoption to help all our customers and teams go faster. You’ll look ahead of our current state to anticipate the future needs of Cash App’s business, and build to get us there. In this role you will collaborate closely with cross-functional teams including Engineering, Financial Operations & Partnerships, Product Data Science, and upstream Consumer-facing Product teams to define product requirements, prioritize features, and ensure successful delivery.

You Will

• Drive adoption, usage and performance of FinPlat’s Ledger capabilities
• Have the technical chops to transform business requirements to technical guidance, partnering closely with engineering teams to define a vision for core platform capabilities, considering industry and technology trends.
• Own OKRs and build a roadmap for your platform capabilities based on the needs of future financial product launches, and our ambitions for scale and speed to market
• Own key metrics (KPIs) of the platform’s adoption and performance, and work to develop a measurement feedback loop into the roadmap to continuously improve
• Influence key stakeholders throughout Block in order to align intent, team capacity, and prioritization across the most important business priorities 
• Operate cross-functionally within our matrix-based organization and team structure, and build strong partnerships both within Cash App and Square Banking as you collaborate with Engineering, Financial Operations, Consumer Product and Data Science teams, to drive product development efforts, ensuring alignment with business objectives and timelines.
• Foster an environment that enables the team to execute quickly while maintaining a high standard for quality
• Manage the entire platform product lifecycle from ideation, to planning, execution and launch

• Develop, execute and continually refine the Issuing and Ledgering platform North Star product strategies, aligned with Cash App and FinPlat’s overall business goals and objectives.
• Coordinate release activities, including feature rollout, testing, and documentation, to ensure successful product launches.
• Identify and mitigate risks associated with the Ledgering platform product development and delivery, ensuring compliance with regulatory requirements and industry standards.
• Communicate product updates, milestones, and priorities to internal stakeholders and external partners, fostering transparency and alignment, on a regular cadence

You Will

• 8+ years experience in Technical Product Management in the Financial Technology industry, with a focus on US banking platform products for large-scale & feature-rich card programs
• Experience in building financial ledger products at a large scale, supporting cross functional dependencies to drive success on a platform
• Experience driving platforms and systems including experience with building 0-1 platforms
• Knowledge of regulatory requirements and compliance standards in the banking industry, with specific focus on Ledgering transactions at a large scale. 
• Strong understanding of software development methodologies, tools, and processes.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Solid analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Experience with Agile/Scrum methodologies and project management tools.
• Ability to manage multiple priorities simultaneously with ease.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.