Technical Product Manager - Ledger Platform

Cash App

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative and happy.

Check out our locations, benefits, and more at cash.app/careers.

About the Team

The Financial Platform team supporting Cash App is dedicated to building and maintaining the core financial platform that powers our products. This team ensures the reliability, scalability, and security of the financial infrastructure. Team members work on a variety of projects, including payment credential issuance, payment processing systems, financial reporting tools, money movement, and compliance frameworks. They collaborate with other engineering teams, product managers, legal partners, business partners, and other partners to deliver high-quality financial services.

Job Description

We are looking for a technical and experienced Product Manager to join our team and guide the Financial Platform's (FinPlat) Technical Product Management Strategy within our ledgering domain, bringing to the role a robust understanding of the intersection between platform and transaction ledgering.

Within the FinPlat Ledgering domain, the team ensures the financial infrastructure that supports the Cash App Card products and money infrastructure products run reliably, flexibly, while scaling quickly. As a Product Manager for Cash App's Financial Platform, you will report to the FinPlat Issuing Technical Product Lead, and will develop the core capabilities within Ledger that help FinPlat customers ship remarkable products across the business. The team responsible for Cash App's Ledger, supports numerous product use cases outside of the Cash App Card, providing a vast opportunity for you to become an expert on all sides of Cash App's business, looking after the billions of transaction events that are ledgered monthly! Additionally, millions of card transactions touch our ledger product, your ability to understand the complexities of platform card issuing, money infrastructure capabilities, and the associated use cases of how these transactions are ledgered will be crucial to this role.

As an Individual Contributor, you will guide platform projects from launch through execution. You'll identify opportunities to consolidate and improve capabilities and improve adoption to help all our customers and teams go faster. You will collaborate with cross-functional teams including Engineering, Financial Operations and Partnerships, Product Data Science, and upstream Consumer-facing Product teams to define product requirements, prioritize features, and ensure delivery.

The Role

• Increase adoption, usage and performance of FinPlat's Ledger capabilities
• Have the technical chops to transform business requirements to technical guidance, partnering closely with engineering teams to define a vision for core platform capabilities, considering industry and technology trends.
• Oversee OKRs and build a roadmap for your platform capabilities based on the needs of future financial product launches, and our goals for scale and speed to market
• Oversee key metrics (KPIs) of the platform's adoption and performance, and develop a measurement feedback loop into the roadmap to improve
• Influence important partners throughout Block to align intent, team capacity, and prioritization across the most important business priorities
• Operate cross-functionally within our matrix-based organization and team structure, and build strong partnerships both within Cash App and Square Banking as you collaborate with Engineering, Financial Operations, Consumer Product and Data Science teams, to drive product development efforts, ensuring agreement on our goals and timelines.
• Foster an environment that enables the team to execute quickly while maintaining a high standard for quality
• Manage the entire platform product lifecycle from brainstorming, to planning, execution and launch
• Develop and refine the Issuing and Ledgering platform North Star product strategies, aligned with Cash App and FinPlat's overall goals.
• Coordinate release activities, including feature rollout, testing, and documentation, to ensure successful product launches.
• Find and address risks associated with the Ledgering platform product delivery, ensuring compliance with regulatory requirements and industry standards.
• Communicate product updates, milestones, and priorities to team members and external partners, encouraging transparency and agreement.
• Work from anywhere, this role can be performed remotely.

You Will

• 8+ years experience in Technical Product Management in the Financial Technology industry, with a focus on US banking platform products for large-scale and feature-rich card programs
• Experience building financial ledger products at a large-scale, supporting cross functional dependencies to drive success on a platform
• Experience driving platforms including experience building 0-1 platforms
• Knowledge of regulatory requirements and compliance standards in the banking industry, with specific focus on Ledgering transactions at a large scale.
• Experience with software development methodologies and tools.
• Experience communicating complex technical concepts to a variety of audiences, with the ability to collaborate with teams.
• Experience with analytical problem-solving, with a data-driven approach.
• Experience with Agile/Scrum methodologies and project management tools.
• Experience managing multiple simultaneous projects simultaneously with ease.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.