360Learning
Support Agent DE
🌎
Berlin, Remote
14h ago
👀 4 views
📥 0 clicked apply
Job Description
Remote
Our Support Team plays a critical role in the daily life of our customers. We provide assistance for all functional and technical questions and operate asynchronously only (emails): no live assistance (chat, phone) is provided.
As a Support Agent for the EMEA region, your mission will be to answer by email to all queries from our German customers, our brand-new market. You will also have the opportunity to answer queries in English as well as in French if you speak this language.
You will work in full autonomy, your work will be judged on measurable results and while we have guidelines for style of writing, there is no script whatsoever and each individual brings her.his own personal touch.
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