Principle Software Engineering Manager

Do you see yourself as a technical innovator, a collaborator, and a coach?  Would you be excited to help define and deliver AI solutions to bolster the service resilience and reliability that we deliver to hundreds of millions of customers?  Do you care deeply about being on a team that values relationships, inclusivity, and diversity?  We are looking for a Principal Engineering Manager for who embraces these roles and can help us meet this challenge. 

Our work ensures that the heart of Microsoft’s customer data platform is healthy, running well, and that issues are mitigated quickly and efficiently.  We are innovating to detect, root cause, and fix issues using AI (artificial intelligence) and ML (machine learning).  This is critical for service quality for millions of Microsoft consumer, education, and enterprise customers using Copilot, Office applications, Teams, Windows, Bing, and Surface devices. 

We are looking for a Principle Software Engineering Manager who embraces the cultural values of inclusion and belonging and drives to do the following: 

Technical Innovator–  You dive deep into our current architecture, deeply learning how our current systems work.  You develop and evangelize plans that balance customer requirements, cost to implement, cost to run, and business implications. You have experience applying AI and ML to make clear improvements and impact. 

Collaborator –  We work with teams across the division.  You strive to understand the motivations and goals of the teams we’re working with and work towards collaborative solutions that result in a better outcome for our customers.  

Coach – Work with each person on your team to help them to do their best work and grow. You define and foster an identity for the team that includes a reputation for high quality, reliability, and inclusivity.  Define the business goals for the team then create and execute on a plan to meet those goals. 

This role requires you to be onsite 3 days a week in Microsoft's offices in Redmond, WA. By applying to this U.S. Redmond, WA position, you are required to be local to the Seattle area and relocation does not apply/is not provided for the role.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.