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ThoughtWorks

Client Principal

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Melbourne

1d ago
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Job Description

Client principals are the trusted partner of existing Thoughtworks clients, supporting them in their business transformation journey through a technology-centric approach. They’re also an extension of delivery teams, ensuring that both business and technology groups are aligned. By staying continuously connected with a customer’s business and technology strategy as well as our offerings, they drive customer growth while positioning Thoughtworks as trusted industry leaders.

Job responsibilities

  • Achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers. 
  • You will establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time.
  • You will partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful.
  • You will engage in consultative business development, growing relationships both vertically and horizontally.
  • Approach client executives as true business partners, expanding the company’s breadth and depth to its full potential.
  • You will take a consultative approach to working with our clients’ C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts.
  • Help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset.
  • By understanding a client’s strategy inside out, you will identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership.
  • Maintain a watchful eye on how Thoughtworks executes engagements and take a proactive approach to mitigating potential risks before they arise.
  • Stay current with Thoughtworks’ business strategy and IT goals.

Job qualifications

Technical Skills

  • You have experience in executive revenue-generating roles and bring comprehensive business acumen to your account strategies, cultivating ‘win-win’ value propositions at both company and individual levels. 
  • You understand agile custom software delivery and can motivate tech teams with creativity and enthusiasm. 
  • Bonus points if you are well versed in agile delivery best practices.

Professional Skills

  • A forward-thinking mindset -- you infuse thought leadership and innovation into how you partner with a client.
  • A natural consultant, you’re solutions-oriented and influence decisions by bringing in relevant industry trends and client stories. 
  • You’re able to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change.
  • You’re comfortable interfacing with C-suite on their strategy, ensuring that we’re delivering the expected outcomes while staying a step ahead to propose new solutions that may increase revenue.
  • Taking abstract, technical or strategic concepts and translating them into actionable ideas comes naturally for you.
  • You thrive in a collaborative, flat environment that values transparency, openness, feedback and change. 
  • You don’t shy away from negotiation -- you see it as an opportunity to establish credibility and a positive rapport with the client.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.

Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

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