Operational Support – TechOps engineer (3-4 Years)
· Manage the operational performance of our production deployment.
· Ensure KPI and SLA adherence!
· Account management of some of our key commercial customers
· Relationship management with key internal teams and external suppliers
· Hands-on experience in running operations for a digital streaming platform.
· Collaborating professionally with senior leadership teams to communicate and update on operational challenges, issues and progress & how the team has been successfully navigating them.