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Veeva Systems

Education Services Practice Director - India

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India - Hyderabad

16h ago
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Job Description

Remote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Education Services designs and delivers training and certification programs that drive the successful implementation, administration, and adoption of Veeva products. Serving customers, partners, and employees, our mission is to build a competent ecosystem of Veeva users worldwide. We are seeking an experienced leader to drive the growth and effectiveness of our Education Services practice in India. This role is critical to scaling our training offerings to meet the needs of a rapidly expanding market. You will oversee a distributed team of technical instructors, ensuring their success in delivering high-quality learning experiences while achieving key business metrics.

The successful candidate is a self-directed servant leader with a demonstrated work ethic and high levels of productivity. You are equally adept at developing people and running a business, with proven expertise in managing profitable training P&L (budgeting, forecasting, and expense management). You bring strong analytical skills to assess delivery team contributions through process, metrics, and planning, and you excel at creating development programs that deepen real-world skills and knowledge. As a coach and mentor, you guide the instructor team in adopting new methods and tools to deliver innovative training services.

With a commitment to above-and-beyond customer satisfaction, you thrive in creating productive cross-departmental and cross-geographical partnerships that drive business success. Your ability to balance strategic thinking with hands-on execution will be critical to scaling operations and achieving results in this high-impact role.
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