Technical Program Manager

Job Title: Technical Program Manager – Scrum Master
Location: Miami, FL
Reporting to: Senior Manager PMO (Agile Scrum Teams)

WHAT YOU’LL DO:

• Develop and execute comprehensive program plans, ensuring alignment with organizational goals.
• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Organize and facilitate scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Manage all Jira processes, reporting, and dashboards for the engineering team.
• Track and communicate the team's progress, velocity, and sprint goals using appropriate tools and metrics.
• Remove impediments and blockers that hinder the team's progress and performance.
• Coordinate and allocate resources effectively to ensure project success.
• Facilitate communication and collaboration across various teams, ensuring a unified approach to program delivery.
• Coach the team on agile best practices, self-organization, and cross-functionality.
• Manage risks, issues, and dependencies, escalating them as necessary.
• Oversee the quality of deliverables, ensuring they meet established standards and requirements.
• Foster a culture of continuous improvement and innovation within the team and organization.
• Regularly communicate program status, milestones, and risks to stakeholders at all levels.

WHAT WE ARE LOOKING FOR:
A highly motivated and experienced Technical Program Manager/Scrum Master who thrives in a fast-paced, agile environment. This individual will have a proven track record of successfully managing software development projects and driving cross-functional collaboration.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as the primary facilitator for scrum ceremonies, ensuring productive and effective meetings.
• Act as a liaison between the team, product owner, stakeholders, and management to ensure clear communication and alignment.
• Implement best practices for Agile methodologies, ensuring the team follows Agile principles.
• Monitor team performance, providing feedback and guidance to improve efficiency and effectiveness.
• Ensure timely delivery of high-quality software products by managing sprints, backlogs, and releases.
• Maintain and enhance Jira processes for tracking project progress and team performance.
• Collaborate with other Scrum Masters and teams to identify and resolve cross-team dependencies.
• Support the continuous improvement of team dynamics and Agile practices.

WHAT YOU’LL BRING:

• Education and Experience:

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • Certified Scrum Master (CSM) or equivalent certification.
  • At least 5 years of experience as a Scrum Master or Agile Coach in a software development environment.

• Skills and Competencies:

  • Proficient in Agile methodologies, tools, and techniques, such as Scrum, Kanban, XP, Jira, Trello, etc.
  • Excellent communication, leadership, facilitation, and conflict resolution skills.
  • Strong organizational skills with proven attention to detail in a deadline-driven environment.
  • Ability to thrive in a dynamic, fast-paced environment and adapt to changing priorities.
  • Knowledge of software development life cycle, testing, and quality assurance processes.