Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
This opportunity has a direct influence on growing and expanding our education program by facilitating the creation of new content directly aligned with Product and current events. The education materials you build will be used by thousands of people every year!
You will play a pivotal role in developing and delivering scalable, hands-on training solutions for a diverse technical audience. This position focuses on creating instructional content that is publicly accessible, ensuring consistency, instructional soundness, and alignment with organizational guidelines. You will collaborate with cross-functional teams to enable the production of modular and reusable content in various formats, including asynchronous on-demand, customer workshops, and instructor-led training.
You should possess a strong instructional background, preferably with experience in creating asynchronous online learning content including technical writing, instructional videos, and interactive technical hands-on labs. This key role involves not only driving the adoption of instructional design best practices across educational content at Elastic, but also aligning them with a range of business objectives and content delivery use-cases, as well as onboarding content authors, securing process and standards adoption, and facilitating content expansion.
A crucial part of this role is defining and communicating instructional success criteria for our content creators. You will craft detailed guidelines, templates, and processes tailored to accommodate a wide variety of content creators. These guidelines serve as quality assurance for published content alongside the collaborative reviews, outlining optimal ways to address outlined content scope, detailing content development for staying within the given scope, setting key milestones and success metrics for published content.
You will be seen as a trusted advisor, guiding content authors toward their desired outcomes, ensuring their success, and ultimately driving deeper engagement with Elastic solutions through educational content.
We value individuals who are passionate about staying at the forefront of technology trends, have a growth mindset, and are excited to learn and implement new technologies. Our ideal candidate thrives in an autonomous setting, taking the initiative to deliver results and collaborate with others asynchronously as most of the team works remotely, and we are happy to consider you wherever you live.
Compensation for this role is in the form of base salary. This role does not have a variable compensation component.
The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.
These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.
An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Additionally, this role is still eligible to participate in Elastic’s equity plan, 401k plan, and a range of other benefits offered with a holistic emphasis on employee well-being. If you need additional details on our benefits, please review the US Benefits page on Wiki.The typical salary range for this role is:$106,900—$169,100 USDThe typical salary range for this role in the select locations listed above is:$128,200—$202,700 USDAs a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
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