Innovaccer
Senior Associate-People eXperience Operations
🌎
Noida, Uttar Pradesh, India
2d ago
👀 1 views
📥 0 clicked apply
Job Description
As the Associate – Px Operations you will be responsible for handling employee grievances, managing medical insurance processes, and ensuring smooth HR operations . Proficiency in SAP SuccessFactors is essential for this role.
If you enjoy being in a highly collaborative yet fast-paced environment, working with high-caliber professionals, and building technically sophisticated products, join us!
A Day in the Life
● Work with the other verticals in our department to create a culture of creativity,
enthusiasm and excitement. We aim to bring the joy of learning into everything we do!
● Take ownership of co-designing learning and certification programs with departmental
learning leads, and develop standardized tools for conducting needs analysis, pre-
program execution templates, post-program certifications and assessments, and training
effectiveness measurement tools.
● Support the Business Leaders and Onboarding team in making sure onboarding
pathway content and certification challenges are relevant to job skills and needs, and
continuously improve new hire orientation programs to ensure a delightful and
productive joining experience for employees.
● Work with departmental learning leads to identify, analyze, and prioritize learning needs
from across the organization using methodologies like surveys, interviews, and external
benchmarking.
● Work with the Training & Certification Operations team to develop dashboards to track
and report on training and certification OKRs, ongoing/completed projects, and provide
actionable recommendations for the future in line with business and training strategy.
● Scale the training and certification programs, and evaluate and communicate the
effectiveness of training interventions to keep stakeholders informed of investment and
impact.
● Manage formal and informational communications on training and certification programs,
to drive awareness, adoption, and attendance among employees and leaders.
● Work with multiple business groups to identify capability gaps and build strategies to
close gaps including working with external partners to implement technical, functional,
industry, and durable skills training.
● Ensure all learning initiatives are linked to business outcomes and behavior changes.
Implement meaningful learning & and development measures that show shifts in
business outcomes. Proactively communicate these metrics.
● Design and implement corrective learning plans and maintain strict confidentiality on all
aspects of the employee outcomes on learning programs
enthusiasm and excitement. We aim to bring the joy of learning into everything we do!
● Take ownership of co-designing learning and certification programs with departmental
learning leads, and develop standardized tools for conducting needs analysis, pre-
program execution templates, post-program certifications and assessments, and training
effectiveness measurement tools.
● Support the Business Leaders and Onboarding team in making sure onboarding
pathway content and certification challenges are relevant to job skills and needs, and
continuously improve new hire orientation programs to ensure a delightful and
productive joining experience for employees.
● Work with departmental learning leads to identify, analyze, and prioritize learning needs
from across the organization using methodologies like surveys, interviews, and external
benchmarking.
● Work with the Training & Certification Operations team to develop dashboards to track
and report on training and certification OKRs, ongoing/completed projects, and provide
actionable recommendations for the future in line with business and training strategy.
● Scale the training and certification programs, and evaluate and communicate the
effectiveness of training interventions to keep stakeholders informed of investment and
impact.
● Manage formal and informational communications on training and certification programs,
to drive awareness, adoption, and attendance among employees and leaders.
● Work with multiple business groups to identify capability gaps and build strategies to
close gaps including working with external partners to implement technical, functional,
industry, and durable skills training.
● Ensure all learning initiatives are linked to business outcomes and behavior changes.
Implement meaningful learning & and development measures that show shifts in
business outcomes. Proactively communicate these metrics.
● Design and implement corrective learning plans and maintain strict confidentiality on all
aspects of the employee outcomes on learning programs
What you need
● Positivity, empathy, compassion, resiliency, agility, flexibility and a growth mindset!
● 0-1 years of corporate training experience, with a good academic record, excellent oral
and written communication, strong interpersonal skills, and attention to detail with a
strong (internal) customer focus.
● Experience training employees in the areas of sales, or engineering, or marketing,
and/or customer success and healthcare sector.
● Experience developing training programs in the healthcare industry preferred
● Proficiency in working with training pathways, analyzing data, and generating
presentations through tools like Google Suite, MS Excel, Powerpoint, Learning
Management Systems.
● Knowledge of ADDIE Principles and conceptual strength on Adult Learning with
awareness of contemporary methodologies.
● Training delivery experience would be a plus.
● Proficiency in presenting concepts, and ideas through PowerPoint, emails, and narrative
documents. Excellent communication and negotiation skills; sharp business acumen.
● Positivity, empathy, compassion, resiliency, agility, flexibility and a growth mindset!
● 0-1 years of corporate training experience, with a good academic record, excellent oral
and written communication, strong interpersonal skills, and attention to detail with a
strong (internal) customer focus.
● Experience training employees in the areas of sales, or engineering, or marketing,
and/or customer success and healthcare sector.
● Experience developing training programs in the healthcare industry preferred
● Proficiency in working with training pathways, analyzing data, and generating
presentations through tools like Google Suite, MS Excel, Powerpoint, Learning
Management Systems.
● Knowledge of ADDIE Principles and conceptual strength on Adult Learning with
awareness of contemporary methodologies.
● Training delivery experience would be a plus.
● Proficiency in presenting concepts, and ideas through PowerPoint, emails, and narrative
documents. Excellent communication and negotiation skills; sharp business acumen.
What we offer
● Industry certifications: We want you to be a subject matter expert in what you do. So,
whether it’s our product or our domain, we’ll help you dive in and get certified.
● Quarterly rewards and recognition programs: We foster learning and encourage people
to take risks. We recognize and reward your hard work.
● Health benefits: We cover health insurance for you and your loved ones.
● Sabbatical policy: We encourage people to take time off and rejuvenate, learn new skills,
and pursue their interests so they can be inspired to generate new ideas with
Innovaccer.
● Pet-friendly office and open floor plan: No boring cubicle
Popular Jobs
Latest Jobs
More Jobs at Innovaccer
- • Associate - Clinical Informaticist (Contract)
- • Software Development Engineer-II
- • Senior Product Manager (Data Platform)
- • Director- Data Product Management (Data Platform)
- • Software Development Engineer-I
- • Associate Director-Operations
- • Associate-Demand Generation
- • Senior Associate-Demand Generation
- • Associate-BizOps
- • Software Development Engineer-II (C#, .Net)
- • Software Development Engineer in Test-II
- • Specialist- US Operations
- • Manager- Product Marketing (US Healthcare)
- • Associate-Events Marketing
- • Senior Associate-People eXperience Operations
- • Vice President-Product Management- AI & Productivity
- • Account Executive-Inside Sales
- • Apprentice-Business Partnering
- • Apprentice-Data Ops Engineer
- • Apprentice-People eXperience Operations
- • Apprentice-Talent Acquisition
- • Area Vice President-AI Sales
- • Area Vice President-Payer Sales
- • Area Vice President - Sales
- • Area Vice President- Sales, Life Sciences
- • Associate-Compliances
- • Associate-Digital Marketing
- • Associate Director –Finance operation (Vendor Management and Finance Transformation)
- • Associate Director-Product Marketing
- • Associate General Counsel
- • Associate - Talent Acquisition
- • Chief Experience Officer
- • Consulting Actuary
- • Consulting Actuary
- • Consulting Actuary
- • Data Modeler
- • Data Ops Engineer-I
- • Design Operations Lead
- • Director Customer Success (Government)
- • Director Customer Success (South Region)
- • Director-Finance (Global Tax and Treasury)
- • Director- Finance Operations (Technical Accounting)
- • Director-Governance, Risk, and Compliance (GRC)
- • Director- Product Design
- • Lead Data Analyst
- • Lead Product Designer
- • Manager-Database Reliability Engineering
- • Manager-Demand Generation
- • Manager-External Relations
- • Manager-Product Management
Locations
Jobs by Title
- Software Engineer Jobs
- Product Manager Jobs
- Data Scientist Jobs
- Software Engineering Manager Jobs
- Technical Program Manager Jobs
- Solution Architect Jobs
- Security Analyst Jobs
- Information Technologist Jobs
- Program Manager Jobs
- Project Manager Jobs
- Data Science Manager Jobs
- Technical Writer Jobs
- Sales Engineer Jobs
- Product Designer Jobs
- Industrial Designer Jobs
- Fashion Designer Jobs
- Product Design Manager Jobs
- UX Researcher Jobs
- Graphic Designer Jobs
- Management Consultant Jobs