Program Process & Quality Management Lead

Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. Within CO+I, the Global Project Controls (GPC) team is responsible for delivering core datacenter infrastructure for Microsoft’s cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services.    

We are seeking an experienced Program Process & Quality Management Lead to join the Global Project Controls team within CO+I Engineering, Procurement, and Construction (EPC). In this role, you will establish, execute, and maintain the Global Project Controls Quality Assurance and Work Process programs, leveraging industry best practices. Responsibilities include developing, managing, and maintaining group standards for processes and policies, implementing auditing processes specific to Global Project Controls, and ensuring alignment with CO+I EPC document control standards and systems.

You will ensure the standardization of process documents, collaborate with Process & Governance contacts across Global Project Controls, and establish a comprehensive Quality Assurance program, including regular internal audits to maintain compliance. These efforts will support Executive Oversight Teams by enabling audit checks on field projects and ensuring consistent quality across the portfolio.

The ideal candidate will have strong experience in quality assurance and work process management, preferably in the construction industry, with exceptional attention to detail, technical writing skills, and the ability to meet deadlines. They should also be highly collaborative, self-motivated, and experienced in using and managing Microsoft SharePoint sites.

This role is located either in one or all hub locations - Atlanta, GA, Redmond, WA, San Antonio, TX or Phoenix, AZ, Washington DC. Relocation support will be provided, and successful candidates must relocate or reside within 50 miles of the hub office location. This role is eligible for hybrid, up to 100% from home.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.