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BlaBlaCar

Training & Knowledge Operations Intern

🌎

Paris, France

1w ago
πŸ‘€ 3 views
πŸ“₯ 0 clicked apply

Job Description

About BlaBlaCar

BlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.

Your Mission

We are looking for a Training & Knowledge Operations Intern to join our Knowledge Team in the Customer Support department. The Knowledge team takes care of training our in-house and outsourcing Customer Support Teams aiming to provide assistance to our community and contributes to the great experience of our users in 21 countries traveling by Carpooling and Bus. Additionally, our team is responsible for our central Knowledge Base and builds the bridge between the Customer Support team and other teams of the company. You will be reporting to Knowledge Manager, Elisa.