Customer Engineer, Google Cloud

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.

Preferred qualifications:

• Experience with architecting and developing software or infrastructure for scalable and secure distributed systems.
• Experience with advanced areas of networking, including Linux, software-defined networking, network virtualization, open protocols, and application acceleration.
• Experience with load balancing, DNS, virtual private networks and their application to PaaS and IaaS technologies.
• Experience with customer’s existing software workloads.
• Ability to define a technical migration roadmap to the cloud.
  

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with Cloud Business Development teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will be a part of a diverse team of fellow Googlers, working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

• Enable partners in prototyping and demonstrating product integrations and guiding customers through assessments of their existing legacy application environment(s). Support partners developing solutions, ensuring the best use of Google Cloud.
• Recommend and review integration strategies, enterprise architectures, platforms, and application infrastructure required to implement complete solutions on Google Cloud.
• Work with Partner Managers to identify and recruit partners in the market that can deliver innovative and complete solutions to our customers. Onboard partners to the Marketplace and empower them to drive successful pilots, proofs of concept, and production workloads.
• Build technical assets. Collaborate with partners to develop Google Cloud-specific solution documentation, joint technical articles, webinars, whitepapers, and demos with ISV products.
• Scale customer wins through partners by promoting the partner with account teams and developing deep relationships.