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Better

IT Help Desk Analyst

🌎

New York, New York

1w ago
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Job Description

$75,000 - $80,000
Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:

 - We’ve funded over $100 billion in loans for our customers, more than any other fintech
 - We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 and 2021
 - We are Forbes’ Best Online Mortgage Lender for 2023
 - We are USA Today’s Best Mortgage Lenders of 2023, Best for FHA Loans
 - We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
 - And we’re just getting started!

We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive. 

A Better Opportunity 

Better is looking for a self-driven person to work alongside our IT Support and Lifecycle Management Administrator and help us build, maintain, and oversee IT Lifecycle Management at Better. The ideal candidate is a customer-service driven person, who is an excellent communicator and a leader who is also technical and can balance supervising day-to-day site operations with a majority of project-based work. This person is a liaison between the IT Lifecycle Management team and our Infrastructure, SaaS and IT Support teams to make sure our IT practices stay aligned with business needs.