Program Manager, AI Principles, Trust and Safety

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 8 years of experience in program or project management.
  
• Experience with ethics, societal, or civic issues within the technology sector or AI.

Preferred qualifications:

• 8 years of experience managing cross-functional or cross-team projects.
  
• Knowledge of the key policy issues affecting the internet and technology (e.g., free expression, online safety, ethics and socio-technical considerations of technology and the future of AI).
• Ability to interact with diverse technical and non-technical groups, spanning all organizational levels.
• Ability to sensitively and appropriately manage highly confidential information.
• Excellent problem-solving skills with attention to detail in an ever-changing environment.
  

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Trust and Safety team members are tasked with identifying and taking on problems that challenge the safety and integrity of our products. We use technical know-how, problem-solving skills, user insights, and communication to protect users and our partners from abuse across Google products (e.g., Search, Maps, Gmail, and Google Ads).

The Responsible Innovation team reviews projects and launches to ensure they align with Google’s AI Principles and risk governance, and offer guidance on where improvements can be made.

Our team's mission is to translate complex ethical and socio-technical concepts into actionable, smart innovation practices and responsible AI governance while always striving to ensure equitable, positive outcomes for people and society.

The US base salary range for this full-time position is $165,000-$248,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

• Serve as the primary Program Manager for a growing team of AI Principles Review Specialists, defining program efforts and priorities and managing the portfolio of launches.
• Partner with Program Managers and Executive Analysts on documentation and guidance based on case reviews. Triage and document incoming requests and cases.
  
• Work cross-functionally to streamline the governance process, align with company priorities, and identify opportunities for continuous improvement and scaling.
  
• Work with cross-functional teams and Product Areas for responsibility alignment. Assist in building out intra-Product Area workstreams and risk prioritization management.
  
• Work with sensitive content or situations and be exposed to graphic, controversial, or upsetting topics or content.