Balbix is the world's leading platform for cybersecurity posture automation company. The Balbix Security Cloud uses AI and automation to reinvent how the World's leading organizations reduce their cyber risk. With Balbix, security teams can accurately inventory their cloud and on-prem assests, conduct vulnerability management and quantify their cyber risk in monetary terms.

About this role:

You will:

- Work with customers to explore their cyber risk management requirements 

- Architect scalable and flexible solutions for Balbix to operate within customer’s environment 

- Lead onboarding, configuration and integration of Balbix solution

- Educate customers on the Balbix value proposition as well as Balbix’s capabilities

- Design and drive workflows to reduce customer’s cyber risk quickly and efficiently

- Capture best practices from your customer engagements and share across the company 

- Lead Customer Success activities including running QBRs, managing escalations, and conducting regular status calls

- Identify and achieve targets on CS metrics including renewals, customer satisfaction etc,

- Collaborate on and create artifacts that can help other customers 

Requirements:

- Bachelor's / Master’s degree in computer science or related technical field 

- 5+ years of experience of which minimum 3+ years experience working in customer-facing technical roles in cybersecurity space

- Proficiency in comprehending and articulating technical details and value proposition

- Experience with designing and deploying complex solutions that serve the customer’s needs

- Experience directly working with senior customer stakeholders

- Strong problem solving and organizational skills

- Experience with Big4 consulting is a big plus