Principal Data Science Manager

The Teams Data Sciences team's charter is to foster a data-driven culture to encourage and enable the entire organization to make more informed decisions through data. In support of this mission, our data and analytics team work closely with engineering, marketing, finance, and business leaders to identify opportunities for improving the customer experience and accelerate our business's growth. We perform ad hoc analyses of historical data to understand salient trends, deliver standardized views of business performance, develop models to predict performance, recommend actions to be taken, and run experiments to prove that desired outcomes are being achieved. 

As we continue to innovate, we are increasingly incorporating state-of-the-art AI technologies, including Language Learning Models (LLMs), to transform our data science processes. These advancements are not only improving our analytical capabilities but also automating complex tasks and refining our approach to big data, making our insights more actionable and precise. 

We are looking for an experienced Data Science manager to build and lead a team focused on unlocking new value for Microsoft customers by understanding product consumption patterns across Teams and other Microsoft 365 apps. This is a unique opportunity to bring your knowledge of Consumer and Commercial offerings, as well as your deep understanding of data science methodologies and best practices, to help Microsoft deliver the best experience possible for our customers and partners. You will be joining a group of experts on the front lines of synthesizing vast data sets of customer purchase and engagement behavior into targeted recommendations for addressing real-world business challenges at scale. The Data Science team will be focused on Mobile, Feeds and Notification, Copilot, Calendar and Search. 

We are looking for you to bring a fresh perspective and your unique voice to our team.  

We are a modern product and services organization, one of the largest business & consumer services on the planet. We have a tremendous responsibility to our customers to help transform their organizations on how they facilitate collaboration within Teams. We use data to organize our backlogs. We empower our industry-leading design and user research teams to own the user experience of our product. We take a direct role in framing our business value directly to our customers and vibrant community of fans.   

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.