Sr. Accountant, Commissions

About Dialpad

Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit dialpad.com to learn more.

About the Role

The Senior Accountant, Commissions will be a part of the team responsible for accounting for internal sales and partner commissions on the general ledger including, but not limited to, preparing accounting entries for accruals, capitalization and amortization of commissions related transactions; reconciling related account balances; calculating and submitting payment requests for partner commissions; reporting to partners on partner commissions; and maintaining the ASC 340 accounting policy on capitalization and amortization of commissions costs.

What you'll do

• Calculate partner commissions and submit payment requests for partner commissions.
• Prepare periodic reports to partners on partner commissions.
• Prepare journal entries for approval for accruals, capitalization and amortization of both internal sales and partner commissions.
• Perform monthly and quarterly reconciliations for asset & liability accounts related to internal sales and partner commissions.
• Provide explanations for monthly and quarterly fluctuations for balance sheet and expense accounts related to internal and partner commissions.
• Contribute to and improve account reconciliations through critical self review of their own work and mentorship of junior team members.
• Evaluate the sufficiency of accruals at period end through critical consideration of balances, trends and FP&A and business-owner input.
• Consider scalability of new and existing assigned accounting processes and recommend improvements to streamline tasks and improve efficiency and accuracy.
• Read and analyze internal sales and partner commissions agreements for proper treatment under ASC 340, and update ASC 340 accounting policy accordingly.
• Perform periodic impairment analysis and useful life analysis for ASC 340 assets.
• Work independently to identify areas for improvement, propose process improvements and resolve inquiries from accounting & finance leadership.
• Maintain outstanding documentation for all prepared journals and reconciliations and gather supporting files for annual audit.
• Building relationships with channel sales and external partner operational teams by providing timely responses to questions, issues, and updates.
• Prepare and review ASC 340 disclosures for financial reporting.
• Prepare cash forecasting and management of commissions payments to ensure compliance with accounting policies, procedures and controls and provide support on special requests.
• Collecting and depositing checks received in the office to our lockbox.
• Performing other accounting & reporting duties and supporting other team members as required or assigned.

Skills you’ll bring

• Bachelor’s degree in Finance or Accounting.
• CPA & Public Accounting experience (Big 4 strongly preferred).
• Experience with accounting for internal sales and partner commissions under ASC 340.
• 5 to 7 years of relevant experience.
• Experience with month-end close.
• Experience with NetSuite or a major ERP product.
• Highly organized and great at tracking and meeting deadlines.
• Dedicated to high quality results and finding solutions.
• Excellent skill with Excel and other common computer applications.
• Strong analytical and problem-solving skills.
• Strong oral, written and interpersonal communication skills.

Benefits and perks

Benefits and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional Development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.