Employee Success Partner, APJ

What is The Role:

The role will be located in the Asia-Pacific (APJ) region and will work closely with the HR Business Partners (HRBP), serve as a coach and advocate to front-line Managers and employees collaborating with other ER Partners located in EMEA and AMER regions.

What You Will Be Doing:

• Provides analysis and resolution of employee concerns with increasing complexity, visibility and risk related to policy or code violations while collaborating with managers, legal, HR and other relevant stakeholders. Effectively evaluates all aspects and makes recommendations from a position of neutrality.
• Provide end to end ER management with a focus on consistent treatment of employees across the Region encompassing progressive performance management, workplace investigations, performance improvement plans, absence management and grievances.
• Provide management coaching and training where needed to front line managers on topics from performance management and critical conversations to delivering feedback and developing employees and teams
• Play a key role in the development roll out of new initiatives and projects that support manager excellence
• Deliver relevant business solutions, tools, and resources to support and positively shape the Employee Relations experience.
• Ensure data integrity and analysis beyond the data. You help tell a story through the data which allows the team to gain insight and trends to actively engage with our managers and teams
• Partner with the Learning team to design, facilitate, and scale Manager Training that aligns with the Elastic way
• Drive consistencies in investigations, Performance Plans, Absence Management, and Grievance issues as required
• Partners with internal and external legal counsel as needed to ensure alignment with Elastic approach and in accordance with regional and country-specific rules and regulations.

What You Will Bring:

• 6+ years of progressive HR experience focused on coaching and developing managers and handling employee related issues.
• Strong grasp on and experience in local and regional laws and guidelines.
• Direct employee relations investigation experience to include all aspects of investigation and resolution of complex issues. Global investigations experience is a plus.
• Capable of building strong relationships and rapport with leadership teams, global HR colleagues, employee representatives and external advisors
• Experience in conflict resolution, policy development, negotiation planning & implementation
• Ability to work effectively in a fast paced environment and lead multiple activities, projects and priorities across time-zones and geographies.
• Proven experience leading, decision making, documenting, and delivering solid, defensible ER investigation reports
• Ability to meet critical deadlines