Recruiting Business Systems Analyst

The Community You Will Join: 

The Recruiting team at Airbnb partners closely with leaders throughout the company to hire the best talent in a generation. Our team is data-driven, adaptable and innovative in our approach and seeks to establish consultative relationships with the business, acting as an advisor and trusted partner. We are committed to efficiency and upholding the highest standards of excellence, while fostering diversity and belonging.  Recruiting Operations specifically has the mission of building the most advanced technology and operations focused backbone to our Recruiting organization, providing best-in-class enablement to the function with innovative technology, data, and process infrastructure.

The Difference You Will Make:

We are looking for a highly technical and data-driven individual to join our Recruiting Operations team.  The Recruiting Business Systems Analyst will own the support, maintenance, and evolution of Recruiting’s reporting, tools, and technology. This role will require managing multiple work streams simultaneously, a deep understanding of enterprise systems, a strong grasp of the business of Recruiting and relevant technologies, and a sophisticated customer and product management sensibility.  Hands-on experience managing technology solutions and systems within Recruiting is a must-have.

A Typical Day: 

• Work closely with clients (i.e. Recruiting stakeholders) to understand processes and challenges, gather feedback, and develop solutions that improve the user experience and system adoption
• Execute the roadmap for the development, implementation, and continuous improvement of Recruiting technology, tools, and reporting 
• Create and maintain technical and knowledge management documentation including standard operating procedures and best practices for how to leverage technology to support processes
• Liaise with cross functional partners on projects to integrate Recruiting data and technology with other systems across the organization
• Manage existing vendor relationships, and continuously explore new tools and technologies that can enhance the way we work
• Own incident management for Recruiting solutions, serving as the point of contact for identifying, troubleshooting, and resolving system issues in collaboration with technical teams and stakeholders
• Monitor and drive the release and ongoing usage of new technology, tools, and features
• Support data-driven decision making through the creation and management of reporting tools, and implementation of data pipelines to our data warehouse

Your Expertise:

• 3+ years of hands-on experience working with and optimizing ATS systems (preferably Greenhouse) and other Recruiting tools (e.g. Gem, Goodtime, LinkedIn), with a strong understanding of how data flows between them
• Experience owning at least one new system implementation, preferably within an HR or Recruiting context
• Demonstrated ability to manage and prioritize multiple projects simultaneously in a fast-paced environment
• Strong understanding of recruiting processes, and how to leverage systems and tools to support quality and efficiency
• An analytical mindset with the ability to improve recruiting processes using data-driven insights, and experience with multiple data analysis and visualization tools
• Ability to present to, influence and build strong relationships with stakeholders at all levels and in varying functions, including Finance, Talent Partners, People Analytics and Systems, while managing expectations appropriately
• Experience managing vendor relationships for third-party systems within an HR or Recruiting context
• Technical aptitude with an ability to partner with engineering teams to configure automations, build integrations, troubleshoot errors, and conduct UAT
• Strong understanding of concepts for data management, ETLs, and system integrations
• Experience leveraging SQL and Python skills in a business environment is a plus

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.