Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
The Design & Construction Team is part of our “Space” organization and is tasked with delivering beautiful and functional workspaces to position our Airfam for success. The team consists of designers and construction professionals who work collaboratively to deliver real estate projects at varying scales. The broader Space team consists of real estate transaction professionals, workplace facilities and operations, and workplace central functions. The Space team is part of the larger Employee Experience team (EX).
The Difference You Will Make:
The role of the Project Manager, Design & Construction is to lead the internal and external delivery teams responsible for Airbnb real estate construction projects, with direct accountability for project delivery and to act as the main POC interfacing directly with stakeholders. This role is based in the San Francisco Bay Area and will require in-office work as needed based on project demands. Additionally, you may be expected to travel up to 25% of the time to project sites globally.
Core Responsibilities
- Manage the end-to-end lifecycle of construction projects, from conceptual design through completion, ensuring they meet quality, budget, and timeline.
- Oversee the planning, design, and construction of all company facilities, ensuring projects are completed on time, within budget, and to the highest quality.
- Develop and maintain a rich database of project information and benchmarking for constant reference and guidance in decision making with a mindset of constantly seeking opportunities for ‘best industry practice’.
A Typical Day:
- Oversee and manage a variety of projects simultaneously at various scales.
- Manage all facets of construction project management (budget, schedule, procurement, quality & risk) for real estate construction projects, including planning, design, construction, occupancy and closeout. Overarching responsibility of ensuring projects meet budget and schedule.
- Responsible for developing the scope of work, project delivery resource requirements, cost estimate & budget, cash flow, work plan schedule & milestones, quality control, and risk identification.
- Identifies project delivery resources (external vendors) through individual project qualification process; conducts request for proposals (RFPs); completes bid analysis and leveling; leads evaluation interviews, recommends resources to project team for selection.
- Establish, own, and maintain strong relationships with external partners, including contractors, suppliers, and regulatory bodies.
- Collaborate cross-functionally with stakeholders, such as Real Estate, Workplace Operations, Security, AV/Technology & Finance.
- Implements communication plans for meetings and written reports/meeting minutes to keep stakeholders and project resources informed. Facilitates project meetings.
- Accountable for project documentation governance aligned with Airbnb requirements. Ensure project data integrity and documentation is accurate, timely and coordinated.
- Accountable for tracking progress of each project against goals, objectives, approved budgets, approved timelines. Reports status and variances.
- Assess change requests “viability and scope” to determine impacts to scope, budget, schedule, quality and risk, make recommendations, and issue change orders.
- Identifies complex project risks, lead constructability reviews, develop risk mitigation and contingency plans, and implement action plans to reduce or eliminate project risks.
- Demonstrates and communicates a knowledge of projects & project management within the context of business results (business case, business risk, etc).
- Engage in continuous improvement initiatives to evolve our design and construction processes.
Your Expertise:
- 8+ years of relevant design & construction management experience
- Bachelor's degree and/or equivalent related experience.
- Have a background in architecture, interior design, engineering (MEPS), construction project management, or have directly managed tenant improvement projects at a rapidly expanding tech company.
- Ability to travel domestically and internationally as required (up to 25%).
- Experience in all aspects of Procurement, including negotiating contracts and managing vendor performance to ensure delivery of high-quality services and materials.
- Ability to influence a broad range of internal and external stakeholders without exercising formal authority.
- Ability to remain flexible in an ever-shifting company, and prioritize ruthlessly to deliver maximum business impact
- Ability to read and understand architectural drawings. Knowledge of construction means and methods and the architectural design process.
- Knowledge of project scheduling, durations of design and construction phases, ability to create project schedules in Smartsheets or other software such as Microsoft Project.
- Understanding of leases & architectural and construction contracts.
- Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups.
- Ability to motivate and negotiate effectively with cross functional colleagues, Airbnb leadership, and other internal groups to take desired action.
- Strong interpersonal and team building skills - ability to work with a diverse team and impart change across functional and business boundaries
- Requires in-depth knowledge of financial terms and principles. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
- Capable of handling multiple projects in a fast paced environment. Oversee and execute a variety of projects simultaneously, ranging from small refreshes to large scale buildouts.
- Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions within a growing matrix organization. Draw upon the analysis of others and makes recommendations that have a direct impact on the project.
- Drive and implement Operational Excellence initiatives to improve end-to-end project delivery.
Your Location:
This position needs to be based in the San Francisco office 40 hours a week, or as required by the business needs for the role.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.