Business Analyst, GO-AI

The candidate is expected to
a) be very analytical and be able to justify decisions and approaches with data.
b) be able to deal with a high degree of ambiguity
c) be able to take a complex problem and break it down to smaller digestible chunks
d) be able to define a logical and step by step approach to achieving a lofty goal
e) be comfortable with processes and process design/analysis
f) have the ability to influence without authority and do so by using data and facts
g) be able to deal with varied stakeholders and earn their trust.
h) have a good understanding of Macro and SQL with hands on experience


Key job responsibilities
Roles and Responsibilities:
· Set up robust processes to drive improvement projects with an objective to maximize the consumer experience
· Identify, plan and execute automation projects within the team.
· Create and work on big data using SQL, Amazon S3, Quick sight to provide actionable insights
· Support the business growth in constrained environments with frugal and innovative solutions
· Make the existing processes scalable by identifying and implementing available tools/automation
· Rollout best practices from other geographies and standardization of tools and processes to minimize end to end supply chain losses
· Utilize exceptional problem-solving and communication skills to influence business, operations and technical audiences

About the team
The Global Operations – Artificial Intelligence (GO-AI) team is an initiative, which remotely handles exceptions in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale. - Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions- Experience in data analytics or automation

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