Business Intelligence Manager, Amazon Last Mile

Come help Amazon create cutting-edge data and science-driven technologies for delivering packages to the doorstep of our customers! The Last Mile Routing & Planning organization builds the software, algorithms and tools that make the “magic” of home delivery happen: our flow, sort, dispatch and routing intelligence systems are responsible for the billions of daily decisions needed to plan and execute safe, efficient and frustration-free routes for drivers around the world. Our team supports deliveries (and pickups!) for Amazon Logistics, Prime Now, Amazon Flex, Amazon Fresh, Lockers, and other new initiatives.
As part of the Last Mile Science & Technology organization, you will lead a team of Business Intelligence professionals to partner closely with Product Managers, Data Scientists, and Software Engineers to drive improvements in Amazon's Last Mile delivery network. You and your team will leverage data and analytics to generate insights that accelerate the scale, efficiency and quality of the routes we build for our drivers through our end-to-end last mile planning systems. You will lead your team to present analyses, plans, and recommendations to senior leadership and connect new ideas to drive change. People leadership and development, analytical ingenuity and leadership, business acumen, effective communication abilities, and the ability to work effectively with cross-functional leaders in a fast paced environment are critical skills for this role.

Key job responsibilities
Key job responsibilities

• Manage, develop, and grow a team of Business Intelligence Engineers and analytic professionals
• Lead a team to create actionable business insights to answer business questions, drive business decisions, and develop recommendations to improve operations
• Drive a business intelligence roadmap; prioritize analysis requests to balance the tactical and strategic information needs of the business
• Present analysis and recommendations to senior leaders, using data-driven storytelling and influence to drive improvements in business operations and strategic change
• Collaborate with product management, software engineering, data science, and data engineering leaders to design and develop information management capabilities
• Lead the definition and governance of key business metrics, drive the vision and building of automated dashboards and self-service analytic capabilities, and engineer data-driven processes that drive business value
- 7+ years of business intelligence and analytics experience
- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience
- Experience with SQL
- Experience with ETL
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software- 4+ years of working with very large data warehousing environment experience
- 10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience

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