The Strategic Operations Analyst role is for a candidate whose foundational knowledge spans data engineering, data science, and business analysis. More so than any other role, candidates in this role are an expert in the data itself--the systems by which the data is generated, how data is transformed and aggregated into metrics, how reporting and analysis are built on top of the data, and how the resulting insights drive the business.
The Strategic Operations Analyst will support Zooxβs Supply Chain, Quality & Reliability (SCQR)) organization by identifying and analyzing complex business problems, driving improvement, and making recommendations across the organization, as well as cross-functionally, to include senior executives. The SCQR organization manages the strategy and execution of Zooxβs third-party relationships and partnerships, including the vehicle supply chain. This operations infrastructure supports the vehicle fleet, all corporate or indirect sourcing requirements, and the supplier quality function. In this role, you will have the opportunity to reach across the entire scope of the SCQR organization, identifying time-consuming internal processes and potential roadblocks and building reliable and scalable solutions to support the teamβs growth. You will also be responsible for defining the scope of technical projects and overseeing execution, such as developing dashboards and other visualization tools that improve the reliability of our applicants, develop a path forward, and ensure a smooth implementation and/or change management process. A strong candidate will have experience communicating a story to executives and other business leaders, using data models and visuals while applying key learnings and concepts to improve processes.