About 1Password:
We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
The Customer Success Operations Analyst is a key role focused on optimizing the operational performance of the post-sales teams. This individual will leverage data analysis, business insights, and process improvement methodologies to drive scalable and efficient customer success strategies. The Analyst will work closely with cross-functional teams to ensure alignment of customer success initiatives with organizational goals, and to enhance the overall customer experience from onboarding through retention.
The ideal candidate will have extensive experience in customer success operations, a passion for data-driven decision-making, and the ability to influence and execute strategic initiatives.
This is a remote opportunity within Canada and the US.