Hubspot Administrator

Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We’re proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their gateway to the world.To learn more about us click here.

Job Title: Hubspot Administrator

Reports to: Head of Data

Location: Office Bangalore

Work Allocation: 9am - 6pm IST

Key Relationships: CX Team, Sales Team, CSM Team

Job Purpose: 

We are seeking a dedicated HubSpot Administrator to manage and optimize our CRM system, ensuring seamless operations across our sales, marketing, and customer service teams.

What you’ll do:

• CRM Management: Oversee the daily operation of the HubSpot CRM platform, ensuring data accuracy and system integrity.
• User Support: Assist team members with CRM-related inquiries, providing training and troubleshooting as needed.
• Data Maintenance: Regularly clean and update CRM data to maintain high-quality information.
• Process Optimization: Collaborate with departments to streamline workflows and enhance CRM utilization.
• Reporting: Generate and analyse reports on key metrics to support data-driven decisions.
• Integration Management: Support the integration of HubSpot with other tools and platforms.
•  Documentation: Maintain comprehensive documentation of CRM processes and configurations.

Who you are:

• Experience: 1-3 years in CRM administration, preferably with HubSpot.
• Technical Skills: Familiarity with CRM systems; proficiency in HubSpot is advantageous.
• Analytical Skills: Ability to interpret data and generate actionable insights.
• Communication: Strong verbal and written communication skills.
•  Problem-Solving: Aptitude for identifying issues and implementing effective solutions.
• Team Collaboration: Experience working collaboratively across multiple departments.
• Education: Bachelor's degree in Business, Information Technology, or a related field is preferred.

What you’ll get:

• Competitive Equity Package: Earn more than just a competitive salary. Receive equity shares to gain wealth as the company grows.
• Generous Vacation Policy: We think time off is essential… and we encourage it!
• Duvet Day: Perfect for those cold winter days, when you don’t want to escape the warmth of your bed!
• Mental Health Day: You deserve a day off! A chance to recharge and enjoy ‘Me Time’
• 4 weeks of ‘Work from Anywhere’: Whether you’re working from the beautiful beaches in the Bahamas or by the fireplace on your ski trip in Switzerland - just make sure to send us a picture!
• Professional Development: We’re here to help you hit your career goals to help get you where you want to be.
• Company issued laptop: Who wants to work from their personal laptop? Let’s keep work and personal life separate!

Headquartered in London with offices in New York, Hong Kong, Singapore, Toronto Taipei and Bangalore – our team is global and growing. We encourage you to apply if a challenge excites you. Come and join the Easyship team!