Block

Block

Global Sales Onboarding Lead

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🌍Bay Area, CA, United States of America
15h ago
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Job Description

Remote

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Sales Onboarding Lead will lead the strategy, evolution, and execution of new hire onboarding programs across sales roles and global regions. This leader will serve as the directly responsible individual (DRI) for onboarding success with a focus on simplification and impact.

 

You Will

  • Own and evolve Block's global sales onboarding strategy to drive consistent, efficient ramp of new hires.
  • Define onboarding frameworks that balance asynchronous learning and live facilitation. Reduce content and process redundancies across learning platforms.
  • Oversee governance of the learning management system (LMS), ensuring its content is relevant, streamlined, and easy to navigate.
  • Partner with sales and cross-functional leaders to ensure onboarding meets business objectives and launch timelines.
  • Coach and guide onboarding program managers globally; serve as escalation point for onboarding execution.
  • Contribute to and model a sustainable, end-to-end program ownership operating model. Set objectives and success metrics for onboarding; track and report program outcomes.

You Have

  • 8 years of relevant enablement, corporate learning, or program management experience
  • Background in sales at a B2B software or technology service ideal

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.

 

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

 

Zone A:$163,600—$245,400 USDZone B: $152,200—$228,200 USDZone C:$144,000—$216,000 USDZone D:$135,800—$203,600 USD

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

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