IT Operations Specialist (Contractor)

Who We Are

Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.   Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.   Founded in 2016, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 30,000+ customers across 70+ countries.

Job Summary:
This is an entry-level IT position ideal for someone starting their career in tech and eager to gain hands-on experience across various IT functions. We are seeking a motivated and detail-oriented IT Operations Specialist (Contractor) to support the daily operations of our IT department. This role involves computer imaging, legal hold backups, inventory tracking, and maintaining IT imaging and storage areas. If you're organized, detail-oriented, and looking to jumpstart your career in IT, we encourage you to apply.

Key Responsibilities:

• Image and configure computers to support new hires and hardware replacements
• Support and back up computers subject to legal hold
• Track and manage IT inventory, ensuring accurate asset records
• Maintain and organize the imaging room and IT storage areas
• Monitor and resolve hardware-related tickets in the IT support queue
• Collaborate with IT team members to improve workflows, documentation, and operations

Qualifications:

• 0–2 years of experience in an IT support or technician role
• Strong general understanding of computer systems
• Interest in computer technology and IT operations
• Solid troubleshooting skills and a customer service mindset
• Highly organized with strong attention to detail
• Comfortable managing multiple support requests
  
  

Nice to Have:

• Exposure to Mobile Device Management (MDM) tools
• Basic knowledge of both macOS and Windows environments
• Prior experience in a help desk, internship, contractor role, or computer-related training

Pay Disclosure

At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. This estimate can vary based on the factors described above, so the actual starting base pay may be above or below this range. Base pay is also just one component of Verkada’s total rewards package. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).

Estimated Hourly Pay Range$30—$30 USD

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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