Senior Business Management Specialist

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience. 

The Strategy and Operations team is dedicated to driving the strategic vision and operational excellence across CE&S. We aim to enhance our company's edge by leveraging market insights, fostering innovation, and ensuring seamless execution of strategic initiatives. 

As a Senior Business Management Specialist, you will partner with the leadership team to deliver business operations excellence. You will manage the fiscal cycle and resource allocation for both internal and external resources. You will leverage data insights and process integrity to ensure business health. You will drive monthly and quarterly business reviews ensuring we are meeting our commitments. This opportunity will allow you to collaborate with internal stakeholders and Microsoft teams, providing a unique environment to showcase your business management skills.  

We are looking for a candidate with strong business management skills who can work across complex teams to get things done. If you have a passion for innovation, like to dig in and deliver, and thrive when given a challenge, then this may be the role.  

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.