Staff Software Engineer, Marketing Technology Orchestration

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Marketing Technology’s mission is to connect with our vibrant community. We aim to enable marketing and product teams  to connect with our guest and host community with personalized messaging to deliver critical information and improve adoption of Airbnb’s offerings via various communication channels like Email, SMS and Push notifications.

The Difference You Will Make:

As a key contributor to Airbnb's Orchestration Platform Team, you will revolutionize how we connect with our guests and hosts communities, ensuring personalized and meaningful interactions across various user journeys, both within and beyond the Marketing domain. Success in this role means architecting and enhancing communication workflow orchestration strategies that lead to uplifts in user engagement metrics, increased conversion rates, and the seamless integration of personalized content across multiple channels. Your efforts will drive forward projects that prioritize strategic impact and user satisfaction, setting new standards for data-driven, user-centric communication within Airbnb.

A Typical Day: 

• Design and build distributed systems to serve highly personalized notifications efficiently.
• Collaborating with cross-functional partners, including Product, Design, and Engineering teams, to ensure the delivery of top-tier products.
• Work closely with other teams within Airbnb to understand their workflow orchestration needs.
• Drive team in resolving technical debt, code reviews, architectural discussions, and technical documentation.
• Participate in various employee resource group events and social events at Airbnb.
• Mentor junior and senior engineers on the team.

Your Expertise:

• 9+ years of industry experience with a BS/Masters or 6+ years with a PhD
• Excellent communication and collaboration skills and the ability to work well within engineering organization and cross functions
• Proficiency in Java (and/or Kotlin)
• Familiarity with message queuing services such as Kafka and Amazon SQS, demonstrating an understanding of their role in building scalable, reliable systems.
• Expertise in database technologies, particularly with distributed SQL databases.
• Experience with setting up, managing, and optimizing these databases for high-performance applications is critical.
• Experience working with Temporal Cloud is a plus.
• Experience working on marketing technologies is a plus, offering a valuable perspective on integrating technical solutions with marketing strategies.
• Excellent communication skills and the ability to work well within a team and across engineering teams.
• Strong problem solver and have solid production debugging skills.
• Passionate about efficiency, availability, reliability and system quality.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.