We’re looking for a Security Operations Manager to be part of our Security department.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The team:
Jobber’s Security team is led by our Senior Director of Security and is structured into multiple specialized teams, including Security Operations, Trust Operations, and Governance, Risk & Compliance (GRC). As we scale our capabilities, we’re evolving into a team of teams — each with clear ownership, deep expertise, and shared accountability for securing Jobber’s platform, people, and processes.
The Security Operations team focuses on alert triage and response, managing our bug bounty program, and developing internal security tooling to support cloud and endpoint visibility. As Jobber’s infrastructure evolves, we’re placing greater emphasis on cloud-native automation, security integrations, and enabling secure-by-default practices across Engineering and IT.
We work in close partnership with Product Development, IT, and GRC — and prioritize transparency, pragmatism, and continuous learning across all functions.
The role:
We are seeking a highly skilled and technically strong individual to join our team as a Security Operations Manager (12 month contract). Your primary focus will be leading and advancing security operations, with an emphasis on building security tooling, automations, and integrations that support Jobber’s infrastructure and evolving security needs. In this role, you will report directly to the Manager, Security Operations and will play a pivotal part in strengthening our operational security capabilities during a critical growth phase.
This is a 12-month contract role with an opportunity to extend into a full-time, permanent position. This role offers the chance to make a meaningful impact by building scalable systems, supporting foundational projects like DLP and SIEM, and reducing operational dependencies on Engineering teams. You’ll work closely with the broader Security team and across departments to ensure that security operations are resilient, proactive, and aligned with Jobber’s expanding technology footprint.
The Security Operations Manager will:
To be successful, you should have:
It would be nice (but not a deal-breaker) if you had:
Hiring Process:
This is a remote-first position and all interviews are conducted virtually—via phone or video.
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $98,300, a midpoint of $115,700, and a maximum salary of $133,100, designed to reflect the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
As this is a contract position, it is not eligible for specific benefits as part of our total compensation and rewards package. More information will be provided as part of the interview process.
What you can expect from Jobber:
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
