Team Lead, Account Executive

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is seeking a Team Lead, Retail Sales! Reporting to the respective Sales Managers, you will be responsible for leading a pod of Account Executives to reach their goals and drive initiatives in their respective verticals. Lightspeed’s AE’s are responsible for achieving revenue growth by bringing on net-new businesses, and as Team Lead, you will drive execution in your pod.

What you’ll be responsible for:

• Motivate individuals and team to exceed objectives through training and continuous coaching including but not limited to guidance, support, call evaluations and performance check-ins
• Training current employees and new hires on processes, sales skills, and technical knowledge
• Collaborating and maintaining communications with leadership from other departments
• Report on pipeline metrics and other organizational tasks to our leadership team.
• Ensure that the team metrics are in line with the organizational objectives
• Identify problem areas/challenges within your pods verticals and formulate strategies to overcome them
• Work with the Retail leadership team to develop new strategies to increase sales volume and efficiency, and consistently meet monthly, quarterly, and annual goals
• Handle other duties and responsibilities as defined by leadership.

What you’ll be bringing to the team:

• Relevant sales experience in a B2B environment, preferably in a solution-sales / technology-related environment, and 1-2 years of coaching experience is a plus.
• Strong desire to be in technology sales leadership, and a strong technical aptitude
• Excellent customer service and telephone skills, including strong listening, verbal and written communication 
• Strong understanding of business development best practices
• A love of numbers: you recognize a quantitative approach to making decisions
• A love of coaching: You enjoy helping your team members evolve in their sales career 
• Demonstrated ability to meet and/or exceed sales targets
• Ability to thrive in a competitive, dynamic and quota-driven environment
• Fluency in English
• Ability to multi-task effectively
• Open availability
• To apply you must be in good standing within your current role

Even better if you have, but not necessary: 

• Experience with Salesforce.com
• Knowledge of Mac OS X and iOS
• Fluency in other languages 
• Retail experience
• Bachelor’s degree

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Uncapped commission;
• Work in a team big enough for growth but lean enough to make a real impact.

• Lightspeed share scheme (we are all owners)
• Immediate access to our benefits plan
• RRSP match after 3 months
• Fitness & Wellness benefit: $500 CAD per calendar year
• Unlimited Paid Time Off
• Parental leave Top-Up