Director, HR - EMEA

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Director, Human Resources - EMEA
Dublin, Ireland (Hybrid: 3 days p/wk in office)

Klaviyo is seeking a strategic and results-driven Senior Lead HRBP to join our brand new Dublin, Ireland office. Reporting to the Senior Director, HRBP - GTM based in Boston, you will have the opportunity to partner with and support our regional functions to drive strategic people initiatives across all levels. Our KPPL function exists to make Klaviyo the best place for ambitious people to learn and grow. We are a product-led function, with culture being our product.

In this critical leadership position, you will represent the voice of the region to our KPPL expert partners, align our KPPL strategy to business objectives, and deliver programs that continually make our product better. You will also have the unique opportunity to hard-launch our product in Dublin, and build the culture from the ground up. You will support business leaders in GTM and post-sales teams including Customer Success, Customer Support, G&A, as well as R&D as a sounding board and thought partner, a player-coach, and act as a trusted advisor to the business. If you are an expert builder, skilled at driving rapid change management in a fast-paced, high-growth environment, then this is the role for you.

As a strategic partner to our senior leadership team, you will play a pivotal role in shaping and executing Klaviyo's talent initiatives across these critical teams. You will focus on organizational development, leadership coaching, and driving impactful change in a fast-paced, high-growth environment.

How You’ll Make A Difference:   

• Strategic Partnership: Serve as the HRBP for all of our EMEA orgs, directly supporting C-level and VP executives, with hands-on consultation to build healthy, high-performing teams.
• Leadership Development: Guide and coach leaders through talent practices, performance management, succession planning, and proactive engagement strategies that foster leadership growth and team effectiveness.
• Talent Strategy: Collaborate with senior leaders to align people strategies with business goals, driving organizational design and transformational talent initiatives that enable scalable growth.
• Data-Driven Insights: Leverage people analytics to inform decision-making, identify trends, and drive actions that improve organizational health and performance.
• Change Management: Lead and execute large-scale organizational change initiatives, ensuring smooth transitions and maintaining high levels of employee engagement in a rapidly scaling environment.
• People Programs: Collaborate with People team Centers of Excellence (COEs) to design and implement programs that enhance employee experience, organizational effectiveness, and career development.
• Employee Relations: Provide expert guidance on complex employee relations issues, ensuring alignment with company culture and values while driving positive employee experiences.
• EDI Advocacy: Partner with Equity, Diversity & Inclusion (EDI) leaders to champion initiatives that create a more inclusive, equitable, and diverse workplace.

Who You Are

• 12+ years of HRBP experience with a strong background supporting go-to-market and/ or customer support organisations, preferably in fast-paced / high growth SaaS environments.
• Demonstrated experience influencing and advising senior leaders, including the C-suite.
• Strong strategic mindset with the ability to influence decision-making through data and insights.
• Experience identifying, designing, and deploying HR initiatives within a regional office.
• Passion for collaborating with others (People team COEs, cross-functional partners, HRBP peers, etc.) to build world class teams.
• Demonstrated ability to take initiative and manage multiple, complex, competing priorities, excellent problem-solving and decision-making abilities.
• Excellent communication, leadership, and project management skills, with a proactive, self-starter mindset
• Eligibility to work in Ireland without restriction

Key Competencies

• Curious thinker and strong business acumen.
• Ability to coach leaders at all levels of the organization on personal and team development.
• Emotional intelligence and relationship management.
• Change management expertise in a rapidly scaling environment.
• Solutions-driven mindset with a focus on continuous improvement.

#LI-Hybrid #LI-JL2

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Please see the independent bias audit report covering our use of Covey here

Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package.

Your recruiter can provide more details about the specific salary/OTE  range for your preferred location during the hiring process.

Base Pay Range in Local Currency:€140.000—€210.000 EUR

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.   By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).