Lead Product Manager, Consumer

About the role

Flex has grown our core flexible rent consumer product/business by distributing it through our rapidly growing network of property management company partners. This core business is growing extremely fast, and we’re ready to take our next swing at an overhaul of our consumer experience. Specifically, as we enter the next chapter of our growth, we are hiring a Lead PM to help own the Onboarding and Activation side of our Consumer Experience. 

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.

What you’ll do

You will serve as the primary owner of Onboarding and Activation in our Consumer App/Web experience. This will include first time user experiences, as well as reactivations for users who are re-engaging with Flex. 

In this capacity, you will:

• Develop and own Flex’s product strategy around Onboarding and how to best optimize for new user growth.
• Monitor growth funnels and be responsible for KPIs like Net New Users, Reactivated Users, and First Month Payment).
• Be obsessed with experimentation and driving results through A|B testing.
• Launch experiences on both Mobile and Web interfaces, and be responsible for determining the broader strategy around prioritizing products per surface area. 
• Be the experience connector between our consumers and the Marketing and Partner/Sales teams driving acquisition.

Key qualifications

• Product: 5+ years of product management experience with a track record of driving impact on your product(s) and ideally experience as owner of a rapidly growing consumer or B2B2C product
• Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results
• Communication: High attention to detail including precise and effective communication with senior stakeholders
• Scrappy: In starting a new product, you need to be eager to wear multiple hats as a leader and a “doer”, who will do what is required to land a new product at high quality rapidly.  
• Pace: Desire for fast-paced, entrepreneurial environment

The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks.

For working locations in NY/NJ/CA, the base salary pay range will be $239,000 - $262,000