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Rackspace

Program Director

🌎

United States - Remote

22h ago
πŸ‘€ 2 views
πŸ“₯ 0 clicked apply

Job Description

Hybrid
The Professional Services team delivers a wide range of projects for both clients and business partners. The Program Director leads the work product of a group of Engagement Managers and Technical Staff assigned to their client program(s): provides the first line of support surrounding setting performance expectations for assigned programs, giving related feedback & corrective guidance, participating in training for new team members, and providing ongoing mentorship. Contributes to thought leadership, strategy, and new initiatives, both externally with clients as prescribed and internally within the department. Champions and enforces our established departmental processes across the customer engagements they are responsible for, directly or by association with the team they lead. Manages several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.

The ability to manage customer expectations and establish long-term partnerships by delivering complex large enterprise-wide programs effectively, on time, on budget, and according to agreed-upon scope, is critical to the Program Director role.  
 
Work Location: Remote in the United States of America. Candidates within 40 miles of an office will work hybrid from home and in the office two days a week.

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