KYB Senior Specialist (German Market)

About the opportunity

We are seeking a KYB Senior Specialist to support the creation and implementation of new KYB (Know Your Business) processes and team focused on the German market.

Our KYB Operations team is expanding its capabilities and building new processes from the ground up to deliver seamless onboarding experiences for business customers while ensuring compliance with regulatory standards.

This is a unique opportunity to play a key role in shaping KYB processes, influence cross-functional projects, and contribute to the growth of the business while adhering to a customer-first mindset.

In this role, you will:

• Take ownership of building and executing KYB processes for business customers in the German market, ensuring compliance with German regulatory requirements.
• Collaborate with internal teams (e.g., Legal, Compliance, and Tech) to design workflows, address challenges, and resolve escalations.
• Support with the onboarding of a new KYB Operations team, including training and mentoring team members to ensure high performance.
• Support team lead with monitoring and report key performance indicators (KPIs) related to KYB operations, driving continuous improvements using data insights.
• Act as the primary point of contact for escalated KYB cases, ensuring efficient resolution and exceptional service.
• Support audits and regulatory reviews by providing accurate and well-organized KYB documentation.

What you need to be successful:

Background: 

• Bachelor’s degree in e.g., Business Administration, Finance, or a related discipline.
• 2+ years of experience in Know Your Business (KYB), Compliance, or Financial Operations within a regulated environment (e.g., banking, fintech).
• Proven experience in building or optimizing operational processes, preferably within a new team or startup environment.

Skills: 

• Strong understanding of German regulatory requirements related to KYB and AML (Anti-Money Laundering).
• Analytical mindset with the ability to interpret and act on data insights.
  Excellent communication skills, both written and verbal, in German and English.
  Proficiency in tools like e.g., Salesforce, JIRA, or other relevant platforms.
• Exceptional organizational skills with a strong emphasis on team building, fostering collaboration, and creating a positive and cohesive team environment.

What’s in it for you:

• Accelerate your career growth by joining one of Europe’s most talked about disruptors
• Employee benefits include discounts to fitness & wellness memberships, language courses, public transportation and more. 
• A Premium N26 bank account. As well as subscriptions for friends and family members.
• Varying vacation days depending on your location of work and duration of your internship. 
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and backgrounds.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. 

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Sounds good? Apply now for this position.

Equal Opportunities:

We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential.

We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know. 

Visit our website to learn more about Diversity, Equity, & Inclusion at N26.