Audit & Exam Program Manager

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

We are looking for an Audit & Exam Program Manager to support a geographically diverse set of regulatory regimes and partner expectations. 

At Square Compliance, our mission is to help build compliant and empowering products, assess and manage regulatory risk, and guide the evolution of compliance practices. This is a high visibility role with exposure to multiple areas of the business. You will own and execute on the audit & exam management program, making it more effective & efficient and less cumbersome for the business and compliance team. You will be supported in these efforts by policy, operations, data and risk personnel as well as a strong global team of Compliance officers. You will report directly to the Global Regulatory Oversight lead within Square Compliance.

In this role you will project manage Regulatory Exams, Internal Audits, Compliance Monitoring & Testing, Independent Audits and Partner Reviews for Square Compliance.

You Will

• Develop an in-depth understanding of our products, obligations, policies, processes and tools. Use this understanding to be able to pull / generate artefacts as requested. 
• Understand and pressure test all requests to gauge their applicability and relevance to our business.
• Collaborate with various global and cross functional teams to obtain information, review this information for quality and completeness, and then respond to the requestor in a timely manner. 
• Where appropriate, work with cross functional teams to draft product overviews, process walkthroughs and other commonly requested documentation. 
• Build and maintain a comprehensive Audit Library to streamline the audit and exam process and minimize impact on the Business, Operations and Compliance teams 
• Identify commonly requested quantitative metrics and work with Product and Compliance Data teams to build self service access to these metrics.
• Understand and pressure test all potential gaps and findings to gauge their accuracy and relevance to our business. 

You Have

• 5+ years of experience in Payments Compliance, Operations, Audit Management or a related field.
• Strong knowledge of project management and audit processes.
• Experience interacting with regulators, auditors and partners. 
• Excellent organizational and communication skills.
• Ability to work independently and manage multiple tasks efficiently.
• Experience in a remote work environment is preferred.
• Ability to collaborate effectively with cross-functional teams.