Sr. Product Manager - Platform UX

About HashiCorp

At HashiCorp, an IBM company, we build the infrastructure that enables innovation.  Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today. 

We are now seeking a skilled Product Manager to join the team focused on HCP user experiences. This is a crucial role with a specific focus on collaborating with the secure and infrastructure development teams to facilitate engaging, proficient, and accessible user journeys, making it easy for developers to consume infrastructure securely.

About the team

As a Product Manager for Platform UX, you will partner with internal and external stakeholders to set the strategy, define the roadmap, and execute in collaboration with cross-functional teams to deliver a delightful unified user experience across the Hashicorp product portfolio.

This is a fantastic opportunity to join a PM team focused on solving the complex problems of delivering intuitive experiences while supporting complex infrastructure use cases.

What you’ll do (responsibilities)

• Own the strategy and roadmap for cross-product features to elevate user experiences on the Hashicorp Cloud Platform
• Craft the product story by recognizing the landscape, user needs, and HashiCorp principles
• Conduct user research and customer discovery work teaming up with the design team to define and review design prototypes
• Prioritize the offering roadmap by taking feedback from customers, field teams, and ecosystem partners
• Develop JTBD and Critical User Journeys in collaboration with Design for the targeted Persona as part of the discovery process.
• Write detailed problem requirement documents to set the context for the product delivery
• Collaborate with Design and Engineering partners on implementation
• Communicate product status to all partners. Keep sales and marketing updated on feature releases and keep engineering informed on feature requests
• Enable go-to-market by educating on the product story and collaterals

What you’ll need (basic qualifications)

• 8+ years of product management experience with developer products
• Experience in successfully creating and launching easy-to-use products and/or design systems across multiple product lines.
• Deep knowledge of the enterprise cloud platform infrastructure space and market needs
• High levels of customer consideration and a passion for using data to understand how customers adopt and use products
• Analytical with the ability to prioritize and make tradeoffs
• Strong communication skills with an emphasis on written communication.
• Ability to thrive in a dynamic environment

What's nice to have (preferred qualifications)

• Humility
• Pragmatism
• Explain complex ideas simply
• Written, verbal, and visual communication skills
• Reflective
• Responsible and takes ownership over work

#LI-Remote

HashiCorp welcomes all qualified candidates who have authorization to work in the United States to apply - HashiCorp will not be sponsoring visas for this role at this time.