User Experience Researcher

UX RESEARCH

What We Do

Our team of UX researchers provide rigorous research support and insights for all of our games and products. Our goal is to be the voice of our players and users, and help the designer-intended experience for them be realized.

What You'll Do

Epic Games is searching for a User Experience (UX) Researcher to work directly with cross-functional teams to plan, execute, evaluate, and share insights from user testing using a variety of methods. You’ll be instrumental in helping us shape the look and feel of both our game and non game products,, and in increasing the quality and overall user experience for all Epic Games products.

In this role, you will

• Plan and conduct qualitative and quantitative user research tests for all Epic Games products
• Own the research process from screening participants to defining test plans, analyzing the data, and writing reports
• Choose and define appropriate metrics that reflect the quality of user experience as well as the impact of design changes
• Effectively communicate methodologies and results, focusing on actionable recommendations
• Moderation of various types of consumer tests, including usability and general playtests
• Ability to generate new methodologies that will pertain to each product’s unique gameplay and sensibility
• Explore new tools and process improvements to constantly improve how the User Experience team functions and delivers value

What we're looking for

• 3+ years of experience with UX Research or similar research experience (i.e. a relevant user research skills in gaming or relevant postgraduate research)
• A degree in Human Factors, Human Computer Interaction, Cognitive Psychology, Cognitive Science, or related field
• A passion for games and games user experience
• In-depth knowledge of user experience and user research methodology and theory
• Exceptional analytical skills with the ability to take a variety of primary and secondary. source materials such as analytics, survey results, user behavior, eye tracking data, and best practices to craft actionable and unbiased recommendations
• Excellent presentation skills
• Curious and creative; enjoy complex issues and problem solving
• Demonstrated experience planning and selecting the optimal research method for a given project
• Thrives in a collaborative work environment
• Strong interpersonal skills, ability to quickly build rapport, and establish credibility

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.