We use cookies to enhance your experience. By using our site, you agree to our use of cookies.

Highspot Logo

Highspot

Technical Support Specialist

Apply Now
🌎

Vancouver, BC

4 months ago
👀 3 views
📥 0 clicked apply

Job Description

About Highspot
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About The Role
Highspot is an end-to-end platform that closes the loop between marketing, sales and the customer, providing real-time alerts and predictive analytics on all your business content.  Using Highspot, companies increase seller effectiveness, improve sales management visibility to best practices, and deliver insights to marketing so they can produce content that drives engagement and revenue. We’re constantly expanding our product portfolio and services we offer to help transform the way hundreds of thousands of reps work every day.
We’re passionate about building a world-class customer service team, as we believe that highly talented people are key to delivering a great customer experience at every turn. We’re looking for an exceptional and experienced Support Specialist, who thrives on mastering different and changing technologies, enjoys coming up with novel solutions, and gets satisfaction from working with customers to help solve their problems. 
In this role, you will be joining the Customer Success, Services, and Support (CSSS) Team as a Support Specialist. You'll spend most of your time interacting directly with our customers and ensuring that they have an amazing experience using Highspot. Daily tasks include resolving incoming issues and proactively engaging users before an issue arises. This role will serve as the technical liaison between Support and Product, serving as the voice of the customer to make our product better. 

Apply Now

More Jobs at Highspot

Locations
Jobs by Title
Jobs by Type