Business Systems Analyst II (Workday)

WHAT IS BOX?

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers 100,000+ businesses, including many top Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle.

WHY BOX NEEDS YOU

Box is looking for a Business Analyst II to lead and coordinate production support for Workday using Agile methodology within Box. You will use Agile methodology to intake “Run the Business” tickets through JIRA, determine ticket priority by leading discussions with business teams, delegate tickets appropriately to members of the Enterprise Systems team, and execute tickets using Box processes. In this role, you will be part of the team who is responsible for the design, development, support, maintenance & improvements of Workday programs. You will be working with business partners and collaborating with our IT team by utilizing your technical expertise and business insights. You will also partner closely with our People teams to plan, design and build optimal solutions for our systems and applications. An ideal candidate will have exceptional analytical, communication, and problem solving skills and will be comfortable interacting with all levels of the organization.

A successful Business Analyst II is a self-motivated professional that consistently brings a high level of proactivity to projects, team members and business partners, along with the ability to navigate the unique challenges that supporting a global organization brings.

WHAT YOU'LL DO

• Coordinate ongoing production support for Workday “Run the Business” tickets in JIRA using Agile methodology including ticket intake, prioritization, delegation, and execution

• Partner with the business teams to understand business needs, and to troubleshoot and resolve critical production issues, enhancements, and year end activities

• Analyze business requirements, identify gaps, develop/create business requirements, document user stories, and translate business requirements into effective and efficient functional design specifications and application configuration/technical solutions

• Conduct impact analysis for proposed system changes and assess the effect on the process and data flow across the organization

• Develop and execute system test solutions to ensure they meet the business requirements/specifications, and document existing and new processes

• Partner with and assist integrations team in requirements, configuration and testing between Workday and other 3rd party/custom solutions alongside business teams and vendors 

• Manage bi-annual system update process; educate and guide users on upcoming features and provide technical guidance for testing/adoption of new features and functionality; manage end to end regression testing of new and required features

• Participate in the planning, prioritization, design, development and deployment of new projects & system enhancements using Box project methodology and industry best practices

WHO YOU ARE

• Technical Skills

• 3+ years of industry experience implementing & supporting various HR applications

• 1+ years of production support experience with Workday HCM, Reporting, and/or Security modules

• 1+ years of experience working and delivering in an Agile environment, including using JIRA for prioritization, testing, documentation and deployment

• Experience in SOX process in Workday is a plus

• Functional Skills

• Strong problem solving, critical thinking, and analytical skills

• Ability to work optimally in a team environment as well as independently

• Ability to communicate information clearly and concisely and ensure others are informed

• Ability to balance multiple projects and prioritize to ensure work is done in a timely and high quality manner

• Education

• Bachelor's degree in Computer Science/Information Systems or equivalent years of industry experience

• Experience with multiple HCM, payroll and/or financial applications a plus

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

For more details on how Box Poland protects your information, please see our Supplemental Personnel and Candidate Privacy Notice. 

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