Principal Account Manager, Grocery & Retail Uber Eats

**#GreatMindsDon’tThinkAlike** At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. **About The Team** Our Grocery & Retail business is a startup within Uber, a team focussed on growth and innovation, but with the support and leverage of Uber’s large global ridesharing and delivery businesses. We own the delivery of everything that isn’t restaurant food - think groceries, essentials, alcohol, pharmaceuticals, beauty, and more... Many of the opportunities and challenges we face are new for Uber and require creative solutions that cater to different customers, but we’re able to solve them because we care deeply **#BuildwithHeart.** **About the Role** As the Principal Account Manager for Uber Eats Japan, you will serve as a strategic leader and key growth driver across one of our most dynamic markets. In this executive role, you will manage and expand relationships with high-value merchants—acting as their trusted advisor—and spearhead the development of our largest and most strategic retail partnerships in Japan. By uniting your deep understanding of the local market with exceptional strategic and leadership acumen, you will ensure that Uber Eats consistently delivers an unparalleled selection and experience to our consumers, driving both revenue growth and market leadership. **Your Impact in Role** 1. Build strong relationships with decision-makers and influencers throughout the organization, and effectively identify and exploit opportunities to improve core business metrics for our partners and Uber Eats. 2. Conceive, design, and lead growth initiatives with our partners and drive through to completion, working cross-functionally with Uber's internal teams and our merchant partners to creatively solve problems to bring cross-product opportunities to life. 3. Negotiate sophisticated deals and manage the associated commercial and legal processes. 4. Play a key role in building out a best-in-class B2B account management function in the Grocery and Retail team. **The Experience You’ll Bring** 1. Extensive experience in account management, business development, or related roles, with a proven track record of managing large, complex accounts. 2. Deep understanding of the Japanese market, including local consumer trends, regulatory requirements, and competitive landscape. 3. Exceptional communication and negotiation skills in both Japanese and English. 4. Strong analytical skills, with the ability to leverage data in making strategic decisions. 5. Demonstrated leadership abilities, including experience managing cross-functional projects. **Preferred Qualifications** 1. Prior experience in the food delivery, e-commerce platform, grocery, retail, and/or CPG/FMCG industry. 2. Existing C-level relationships with top companies in the grocery and retail industry. 3. Strong understanding of global and local market trends, and ability to apply insights to shape business strategies effectively. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together. Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).