Human Resources Operations

About Clear Street: 

Clear Street is building modern infrastructure for capital markets. Outdated technology makes markets difficult and expensive to access. We're fixing that.

We started with prime brokerage, in an industry that has struggled to see any real innovation in decades. Our cloud-native, prime brokerage platform has redefined what it means to work with a prime broker - improving access, speed, and service to our clients.

We want to continue that change across all capital markets. Today, we offer institutions, professional traders, and brokers everything they need to trade U.S. equities and options. In the future, our platform will give all types of investors access to every major product in every major market.

The Office:

We started with a small group of experienced engineers and the team has significantly increased in size to a team of 30+ with plans to continue to grow.  The team was formed to execute on Clear Street’s growth strategy of expanding our products and services to reach more asset classes and geographies. We work closely with engineering and product teams based in New York.   

Join us and be part of a collaborative, productive and supportive team that values office work over remote work. 

The Role: 

The People Operations team is responsible for end to end management of all of the processes, systems and initiatives that impact our most valuable asset.  In this role you will not only work with Talent Acquisition to help schedule interviews for candidates but once an individual decides to accept an offer to  join Clear Street, you will become their single point of contact for onboarding, new hire orientation, day 1 of employment as well as throughout their tenure at the firm.  The People Operations team coordinates with other areas across Clear Street including IT, Compliance, Information Security as well as across the entire People team responsible for Total Rewards and HR Business Partnering.   

As a People Operations Associate, you will work closely with the People Operations Manager to own day-to-day operations and support key initiatives for the department. You will have the opportunity to participate in scaling the people operations functions in a fast growing company. This role provides someone with the opportunity to run existing processes as well as to be creative, present and implement improvements in various workflows.  

In addition to working on people operations tasks, this role will also include supporting the office overall from greeting candidates that we’re meeting with in person, handling office seating, supply ordering and coordinating any additional office needs (lunches, activities, etc…).   

You Will:

• Own the onboarding process from offer through day 1 for all new employees
• Interview scheduling for candidates (video calls and in person interviews).
• Manage sensitive employee data, ensuring it is compliant, secure, up to date, thorough, and accessible when needed for scheduled and ad/hoc reporting requests.. 
• Serve as point person for day-to-day HR requests (PTO, benefits and HR systems questions, etc.). 
• Assist the People Team as well as the local office leadership team with initiatives and projects. 
• Liaise with the People Team to process payroll and be the first point of contact for employee benefits.
• Work with the Facilities Team on items related to office space and seating, office supplies and other building matters.

Requirements:

• You have at least four (4) years of previous  HR experience in a fast paced environment and an interest in growing your HR knowledge. 
• You have at least two (2) years of experience working with HR systems to assist employees with requests as well as the ability to build SOPs and document end user training for self service.
• You have strong organizational, planning, and problem-solving skills, as well as exceptional written and verbal communication skills.
• You have the ability to create order when priorities are often changing; a project management mindset and experience utilizing project tracking methodology and systems
• You consistently show attention to detail; you will be working with information that is extremely important to the people of this company.
• You take initiative to improve processes and are able to utilize technology to find ways to maximize efficiency. 

Bonus Points:

• If you are familiar with HR tools and technologies. 
• If you have an interest in finance and/or technology. 

We offer:

• The opportunity to join a small and growing team of good people, where you can make a difference.
• A meritocratic philosophy that champions collaboration.
• Room to innovate, solve complex business problems and build new products.
• Competitive compensation, benefits, and perks.

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