Collaborate cross-functionally to deliver flawless execution of New Product Introductions and other key events as per plan of record for Apple Store Online customers Play a key role in delivery of regional and global fulfilment projects from review of business requirements, development of test cases and completion of user acceptance testing. Lead execution of order change management processes for Digital Consumer and Retail Small & Medium Business customers in line with Appleʼs strategy for online business. Support operational queries from partner organisations. Identify trends and recommend actions to drive positive business impact. Take a practical and pro-active approach to problem solving. Be solution oriented and innovative. Drive process & system innovation leveraging BI tools and Data Science solutions Drive and influence strategic direction in the EMEIA region and globally
Minimum Qualifications
Minimum Qualifications
Obsess over the customer experience with a positive ‘can-doʼ attitude.
Excellent communication, interpersonal and influencing skills in a cross-functional team environment.
Ability to present on complex system execution topics to executive teams both regionally and globally.
Meticulous attention to detail & ability to drive flawless execution within tight deadlines
Technically minded & comfortable in the use of Excel, Tableau and other reporting / data visualisation tools
Strong analytical skills with a track record of dealing with complex large data sets and the ability to evaluate, analyse and present data with meaningful insights
Exceptional work ethic, confidence to make critical decisions and flexibility to react to the challenges of a fast-paced environment
Key Qualifications
Key Qualifications
Preferred Qualifications
Preferred Qualifications
Experience working with SAP systems, including SAP ERP, SAP S/4HANA
Presentation skills at executive level
Program / project management experience is an advantage