HR Business Partner (Manager)

This hybrid position will be based in our Boston office Monday- Thursday, with remote flexibility on Fridays.

Our mission as a Global Talent Management organization is to support our people as individuals, members of teams, and as part of Wayfair. We seek to enhance productivity and retention by promoting employee welfare and inclusion, fostering collaboration and innovation, and driving employee professional growth - reflecting our commitment to our key business drivers, our customers, and our shareholders.

As a true business partner to our leaders, you will be tasked with providing strategic input, insight and advice on the people pillars and the impacts that our people have on the success of our site.  You will tackle existing and potential future challenges through detailed understanding of the business objectives, key metrics, and KPIs driving success across your site(s).

What You'll Do

Serve as a business partner to key mid-level stakeholders in the corporate supply chain and physical retail organizations.  This is a global role which will require partnership with talent functions abroad and basic international employment concepts.  You will support your departments with the employee lifecycle which includes selection, onboarding, development, performance management, and off boarding.  You will also own project management, program development, compliance monitoring, and analytical reviews; along with leading and developing your own team.

• Lead, develop and manage local Talent team
• Serve as the business partner for stakeholders, providing objective advice, coaching, and counseling on talent programs, policy and procedures, employment/labor laws, conflict resolution, change management, and organizational development to those stakeholders but also to all employees.
• Lead and resolve employee relations matters to include harassment and ethics investigations, escalating when appropriate, while considering risk mitigation.
• Manage performance related activities and compensation modifications.
• Superuser of data to identify and report out on trends and insights, making recommendations to stakeholders and cross-functional partners and contributing to solutions that improve business results.
• Support execution of established and cyclical programs such as Performance and Compensation Cycles, Talent Planning, etc., initiating talent intervention to drive success.
• Develop and implement new talent programs tied to engagement and retention strategies. 
• Support org design and structural changes to ensure consistency.
• Lead the Retail organization’s expansion strategies, serving as the Project Manager for Talent initiatives (program development, policy creation, etc.) and drive scalability.  This would include new store openings and closings which requires some travel.
• Serve as a backup for our Supply Chain Communications function, editing content and deploying communications as needed.
• Proactively stay connected to the business and Operations teams by attending regularly occurring meetings, and identify relevant initiatives that require communication and/or talent support and guidance.
• Participate on additional project teams, workstreams, SteerCos, tasks, and initiatives as assigned.

What You'll Need

• 5+ years in a dedicated HR role with 3+ years of HR management experience
• Bachelor’s degree in Human Resources Management or related field required
• Ability to travel approximately / an average of 25% of the time
• PHR, SPHR, or SHRM-CP preferred
• Program design and project management experience preferred
• Experience leading and developing a direct team
• Ability to build productive relationships and influence all levels of the organization
• Outstanding interpersonal, verbal, and written communication skills
• Service orientation with a consultative lens
• Ability to analyze, interpret, manipulate data as it relates to the HR function
• Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment
• Ability to use independent judgment, problem-solve, be creative and committed to results

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.