Senior Analyst, Commercial Strategy and Analytics

At this time, Wayfair will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

The NAEURTA (North America/ Europe Retail, Tech & Analytics) Team is the strategic enablement arm of Wayfair’s Global Supplier Organization. We build the tools, reporting and communication that help supplier-facing teams and suppliers drive better business outcomes. Our mission is to equip stakeholders with the right data, processes, and priorities so they can focus on what matters most, growing the business.

This role sits within the Reporting & Tech pod of NAEURTA and is ideal for candidates passionate about e-commerce and technology, excited by hands-on analytics, and motivated to partner closely with business teams to deliver tangible impact. You'll focus on building scalable reporting and CRM tooling to help Category Management teams drive key strategic initiatives and manage their supplier portfolios more effectively.

Being part of NA Retail Tech & Analytics means you thrive on setting a clear vision, operating analytically to get results, and executing high-impact work. Strong communication and stakeholder engagement are essential, as you’ll work cross-functionally to align on priorities and execute against them.

What You’ll Do

• Develop scalable reporting, tooling, and processes to support key commercial initiatives.
• Own the end-to-end development of backend data architecture and frontend dashboards in Looker and related platforms.
• Enhance the core ad-hoc reporting experience in Looker by streamlining views, supporting regular trainings to drive adoption and self-service.
• Support ongoing development and maintenance of our in-house CRM tool, enabling Category Management to manage their supplier portfolios more effectively and efficiently at scale.
• Plan and execute the go-to-market strategy for new tools and reporting from timelines, training, documentation, feedback loops and iteration planning.
• Serve as the connective tissue between users and product/tech teams:
• Support users by communicating strategy and sharing best practices, and fielding feedback.
• Partner with tech and product to triage bugs, synthesize feedback, and advocate for user needs in roadmap planning.

What You’ll Need

• 2+ years of relevant experience  in analytics and reporting ideally in an e-commerce, tech, or high-growth environment.
• Bachelor’s or Master’s degree with a strong academic record in economics, math, statistics, engineering, business or related fields.
• Fluency developing and managing various reporting through tools like SQL, GBQ, Google Studio/Looker, etc. (Experience with Python or LookML a plus)
• Experience with CRM tools or platforms a plus
• Strong ability to structure ambiguous problems, analyze large datasets, and synthesize insights into clear business recommendations.
• Experience building dashboards and automating reporting for end-users, with an emphasis on scalability.
• A proactive, user-first mindset: You’re excited to improve tools and processes based on direct user feedback.
• Business acumen and a collaborative spirit: you understand how different parts of the organization fit together and love making others more effective.
• Excellent written and verbal communication skills, you can clearly explain complex data concepts, influence stakeholders, and drive adoption of tools and reporting across technical and non-technical teams.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.