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Apple

Generative Experience Analyst

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Austin, Texas, United States

1d ago
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Job Description

Description

Description
As we bring new AI-powered experiences to life, you will oversee all experience and operational analysis for the business. From coordinating and helping plan for qualitative research and usability studies, to assessing detailed quantitative metrics and results, you will play an integral role in the full product development lifecycle and steering us to achieve our goals. Drive regular operational and leadership business reporting, identifying data-driven insights and synthesizing conclusions into actionable recommendations, to influence digital commerce strategies and initiatives. Help create and present strategic briefs and presentations to inform cross functional partners of business priorities, opportunities, and performance. Develop quantitative business cases to inform capital planning priorities Conduct research on market & competitor trends and analyze consumer behavior and internal performance to drive innovation ideation, optimization, and expansion. Serve as a liaison in cross-functional forums, including feature reviews, and help coordinate program management activities

Minimum Qualifications

Minimum Qualifications
  • 3 or more years of work experience in a business analytics or insights focused position, with at least 1 year in an e-commerce, customer experience, and/or AI-related organization or role.
  • Demonstrated analytical, measurement, or reporting experience, including, but not limited to uncovering insights or root causes to identify clear takeaways and make data-driven decisions.

Key Qualifications

Key Qualifications

Preferred Qualifications

Preferred Qualifications
  • Previous experience working on at least one significant customer-facing generative AI experience or tool
  • Experience in, deep knowledge of, and passion for technology trends such as AI, as well as the global retail and/or e-commerce B2C industry.
  • Hands on experience with a variety of business analytics tools t. Tools include, but are not limited to: Adobe Analytics, Tableau, and advanced Excel
  • Experience building collaborative bridges and fostering relationships with cross functional and global teams, in addition to flexibly adapting to feedback.
  • Exceptional verbal and written communication, storytelling, and presentation skills, including proficiency in Keynote, PowerPoint, or equivalent, and presenting to various levels of leadership.
  • Strong track record of proactively problem solving amidst ambiguity with a bias for action, while being resourceful and maintaining close attention to details.
  • Strongly values inclusion and diversity by respecting differences and having a curiosity to learn.

Education & Experience

Education & Experience

Additional Requirements

Additional Requirements

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  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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