Love music? Want to build customer-facing products that touch the lives of millions of people? Come join Amazon Music where we are reinventing how people discover and experience music and culture within a vibrant community of fans.

We are looking for an experienced Sr. Product Manager to lead the Home CX team in Amazon Music. The Home page is the front door to Amazon Music where customers come to access their favorite music or discover something new. In this role you will own the product vision and roadmap for Home and Notifications Center. You will create, define, test and iterate on new features and functionality that drive KPIs through a robust slate of ongoing experiments. You will lean into customer research and engagement data to prioritize and iterate on features, partnering closely with business intelligence to identify new ways to analyze and view data. You will partner closely with the Machine Learning team to show customers the most relevant content to deliver a highly personalized experience and work cross functionally with marketing, labels and artists teams to ensure Home remains culturally relevant and fresh.

A successful candidate will be highly analytical, able to communicate and lead effectively across a broad group of stakeholders including senior leaders and have a growth mindset that is open to experimentation and learning. The role requires a strong sense of ownership to deliver results, earns trust to influence across teams, and bias for action to design, build, test and iterate at a fast pace. The ideal will have experience running A/B experimentation at scale and communicate learnings across the organization.

Key job responsibilities
• Create a vision for Home on Amazon Music grounded in customer research, customer usage data and industry trends
• Create and drive the Home product roadmap including feature definition, UX, tradeoffs and simplifiers
• Run lots of experiments— design, testing, weblabs and analysis
• Work closely with ML team on features and functionality to deliver the most relevant content, ranking
• Drive personalization on Home
• Determine KPIs and vision for Amazon Music Home experience
• Analyze customer research and data, work with BI to create dashboards
• Global stakeholder management
• Create mechanisms to drive product alignment and decision making across marketing, labels and industry teams
• Communicate with senior level executives


About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.- 2+ years of end to end product delivery experience
- 5+ years of technical product or program management experience
- Experience with feature delivery and tradeoffs of a product
- Bachelor's degree
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience owning/driving roadmap strategy and definition- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- MBA

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.