Redefine the future of customer experiences. One conversation at a time.
We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.
Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.
If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place.
Build Amazing - Deliver Amazing - Live Amazing - Be Amazing
We are seeking an experienced and highly motivated Channel Marketing Partner to drive our partner ecosystem's growth and success. As the primary contact point for all solution partners, you will play a crucial role in cultivating strong connections with executive management teams and field teams at partner companies, fostering revenue-focused relationships. With your expertise in partner recruitment, enablement, sales coaching, and channel marketing, you will work collaboratively with internal departments to ensure seamless assistance for partners and customers. Your contribution to revenue generation and consistent quote attainment will be pivotal in achieving our regional business goals.
Key Responsibilities
- Establishing productive, professional relationships with key personnel in partner accounts
- Recruiting, educating, and nurturing channel partners to achieve success
- Coordinating the involvement of company personnel, including support, service, technical and management resources to meet partner performance objectives and partner expectations
- Meeting assigned targets for profitable sales volume and strategic objectives in partner accounts
- Proactively leading a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
- Proactively assessing, clarifying, and validating partner needs on an ongoing basis
- Selling through partner organizations to end users in coordination with partner sales resources
- Managing potential channel conflict with other sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement
- Leading solution development efforts that best address end-user needs while coordinating the involvement of all necessary company and partner personnel
- Ensuring partner compliance with partner agreements
- Driving adoption of company programs among assigned partners
- Proactively recruiting new qualifying partners
Qualifications
- 5+ years’ of demonstrated experience in channel partner recruitment and management, with a telecommunications product
- Extensive network of channel partners within the assigned territory
- Documented success of bring on new channel partners to an organization
- Proof of quota attainment and meeting performance objectives
- Advanced understanding of CX and Contact Centre solutions
- Bachelor’s degree in Business or equivalent combination of education and related work experience
- Excellent communication skills, including the ability to exercise assertiveness to influence others to create desired sales results
- Ability to prioritize and handle multiple tasks
- Strong organization skills with superior attention to detail, adaptability and quick thinking
- Excellent presentation skills
- Ability to follow directions from a remote manager/leader.
- Ability to travel up to 50% of the time, at times on short notice
- Intermediate to Advanced Microsoft Word, Excel, Access, and PowerPoint skills
Total Rewards
Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office.
Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.
- Medical 🩺 – Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity.
- Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means.
- Coverage Type - Employee Only
- Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000
- Free Cover Limit - 1.5 Crore
- Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays
- Financial Security💰 - Provident Fund & Gratuity
- Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives
- Growth 🌱 - Access to ongoing learning and development opportunities and career advancement
At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!
Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.
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