Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Square Japan Sales team is looking for a Sales Development Representative. The SDR will be a brand ambassador for Square Japan, identifying and qualifying prospective inbound sellers while promoting the value of Square for their business. You will use insights and product knowledge to educate and support customers, understanding how Square’s ecosystem of products can fit different types of businesses. You will work with Square sellers of all sizes, from small family run businesses to larger strategic partnerships for Square, and will report to the Head of Sales. This role is based in our Tokyo office, with the ability to work from home, office or a mix of both.

You Will

• Respond to marketing and product driven inbound leads received by word of mouth, email, phone and social media
• Quickly determine which customers are good product fits for Square
• Prioritize your pipeline for maximum efficiency daily
• Understand prospective customer requirements and help craft custom solutions
• Gain experience working with Square Sales, Marketing and Partnership teams
• Maintain current knowledge of the global Square product ecosystem and how this may help upmarket Japanese merchants to further grow their businesses
• Create a great first impression for prospective Square merchants by using storytelling, case studies and other materials to inspire them about how Square could benefit their businesses
• Qualify inbound leads and schedule meetings between merchants and members of our Account Executive team
• Represent Square and our product ecosystem in the Japanese market
• Keep up-to-date with the latest business, industry and product trends
• Partner with the Japanese Account Executive team to gain exposure to the sales cycle and further develop your sales experience, and learn and maintain current understanding of Japanese and global Square sales processes
• Attain (and ideally exceed) your sales development KPIs and goals
• Maintain accurate sales data and documentation by using tools including Salesforce

You Have

• The ability to work with Japan-based customers in Japanese (writing and phone), and global Square colleagues in English (reading, writing and video meetings)
• A desire to further develop your career in sales
• A passion for technology and the industry Square operates in 
• A growth mindset, keen to be coached and developed within the role
• Personal leadership, authenticity, a team first mentality, energy richness, curiosity
• Some experience in a qualifying or prospecting role with the ability to conduct outbound multi-channel outreach

Additional information