With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoftβs products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
Are you looking for an exciting opportunity to lead Microsoft's response efforts to protect over a billion customers around the world? Are you excited about cybersecurity and ready to join a passionate security response team dedicated to protecting customers from emerging cybersecurity threats? If so, this role may be your next opportunity. Microsoft Detection and Response Team (DART) is looking for a motivate and experienced security professional to Lead and manage all aspects of Cybersecurity Incident Response engagements.
The Team Lead plays a vital role in responding to major cybersecurity incidents. They guide multi-functional teams through the incident response process, ensuring a balance between speed of recovery, evidence preservation, and security of the restoration process. As a Lead Investigator, youβll operate like the conductor of an orchestra, coordinating actions and adapting quickly to complex situations.
Microsoftβs mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.